AR Collections and Disputes Analyst II

Job Summary

Accounts Receivable Business Processes and Controls Collections Analyst II is responsible for managing assigned customer accounts, driving timely resolution of open receivables, and supporting accurate cash application and account reconciliation activities. This role partners closely with customers, Sales, Finance, and cross-functional internal teams to resolve disputes, analyze outstanding balances, and improve overall receivables performance. Expected AR volume 1800-2500 billings.

The analyst prepares and interprets AR reports, communicates account status and risks to business stakeholders, and helps identify process and system improvement opportunities that support cash flow, revenue accuracy, and Days Sales Outstanding (DSO) performance. The role also leverages modern tools, including Excel, ERP platforms, Copilot, Tableau and other AI-enabled solutions, to improve efficiency, reporting, and process execution.

Major Responsibilities

Manage the accounts receivable portfolio for assigned customers, including monitoring open balances, reviewing aging, and driving timely collection and dispute resolution activities.

Prepare detailed cash application and allocation support to enable accurate clearing of open balances and daily lockbox posting activities.

Coordinate and support the processing of credit and debit memos in accordance with internal approvals, policies, and business requirements.

Provide responsive customer support for invoice copies, proof of delivery, reconciliations, and other account-related inquiries, including complex consignment inventory and CRM-related reconciliation requests.

Investigate and resolve past-due accounts by partnering with internal and external stakeholders to remove barriers to payment and improve collection outcomes.

Perform ad hoc reporting, trend analysis, and account-level reviews to support decision-making, executive updates, and continuous improvement initiatives.

Identify opportunities to improve receivables processes, strengthen controls, and develop automation or AI-enabled solutions that enhance reporting, efficiency, and data quality.

Key Competencies

Strong written and verbal communication skills, with the ability to clearly convey account issues, risks, and resolution plans to customers, Sales, Finance, and leadership stakeholders.

Ability to recognize escalation points and drive timely resolution of accounts receivable, cash application, and revenue-impacting issues.

Working knowledge of SAP or another large-scale ERP platform, with the ability to navigate receivables, billing, and account reconciliation processes.

Strong understanding of accounts receivable transactions, collections processes, cash application workflows, dispute management, and reconciliation practices.

Advanced Excel and analytical skills, including the ability to summarize data meaningfully using pivot tables, lookups, and trend analysis tools; experience with Tableau, Copilot, or similar digital productivity tools is preferred.

Ability to identify root causes and recommend improvements that address upstream process gaps, system issues, and operational drivers affecting DSO and customer payment performance.

Demonstrated commitment to continuous improvement, process standardization, and adoption of automation or AI-enabled tools to improve finance operations.

Education and Experience

Hands-on experience with Microsoft Excel and financial data analysis is required.

Experience with SAP is preferred; experience with other ERP systems is also valuable.

Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.

Typically requires 3 to 5 years of experience in accounts receivable, accounting, finance, or a related business operations function.

Experience supporting process improvement, reporting automation, or digital productivity initiatives is a plus.

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

Up to 1 Year

### Work Experience:

## Additional Information

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### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

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### Relocation Eligible:

No

### Referral Payment Plan:

Employee Referral (Standard)

Salary Range:

$64,000.00 - $88,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.