Solution Owner – MES

Job Description Summary

The Solution Owner – Manufacturing Execution System (MES) is responsible for overall application ownership, providing technical direction and leadership in domain-specific methodologies for the deployment and optimisation of MES applications within the Sandoz Technology Enterprise Program (STEP). The incumbent oversees technical design, manages key vendor and internal technology relationships, and ensures that MES deployments follow the STEP roadmap and remain closely aligned with the organisation’s strategic objectives and industry best practices.

The role combines system ownership with hands-on activities like installation, configuration, qualification, troubleshooting and lifecycle maintenance of MES environments, while coordinating Application Managers, infrastructure teams and vendors.

Job Description

Major accountabilities: 

• Ensure adherence to Security and Compliance policies and procedures.

Key performance indicators:

• Delivery on agreed KPIs including business impact.
• Launch of innovative technology solutions across Sandoz at scale.
• Business impact and value generated from TT solutions.
• Adoption and development of Agile, Productization and DevOps practices.
• Operations stability and effective risk management.
• Feedback on customer experience.

Minimum Requirements: 
Work Experience:

• Industry/ Business Exposure.
• Proven Ability to Develop trust-based relationships with key regional.
• Project Management.
• Interactions with senior management.
• People Leadership.
• stakeholders.Hold end-to-end accountability for the technical design and implementation of MES solutions at manufacturing sites, including installation, configuration and verification of MES application components.
• Provide technical troubleshooting support during MES deployment and manage MES operational activities after go-live in collaboration with Application Managers and Infrastructure team.
• Establish and maintain the MES technical architecture and ensure alignment with the overall architecture and business objectives.
• Own technical governance and lifecycle management of the MES platform, including configuration baselines, upgrades, patching, obsolescence and technical debt, in partnership with application support, infrastructure and the MES vendor.
• Perform application-level changes and coordinate supporting infrastructure activities with the responsible specialist teams.
• Lead and mentor engineers and configurators on methodology and design principles.
• Provide technical leadership to MES delivery and support teams; define support responsibilities, service levels and escalation paths, and oversee incident resolution, root-cause analysis and problem management with internal teams and vendors.
• Oversee MES integrations, connections, data migrations and continuous optimisation of MES to enhance business processes, drive operational efficiency, and support digital transformation.
• Ensure compliance with regulations, standards and best practices to maintain audit readiness. Maintain the validated state of MES in partnership with Quality and validation teams.
• Champion a culture of continuous improvement and innovation, keeping abreast of technological advancements to support ongoing organisational growth.
• Support other digital initiatives that are closely connected to MES.

Skills Desired

Budget Management, Business Acumen, Influencing Skills, Performance Management, Risk Management, Service Delivery Management, Strategic Planning, Waterfall Project Management