Junior Service Delivery Officer

Are you a highly motivated individual fluent in English and French with a passion for business operations and service delivery? Join our team at EUROPEAN DYNAMICS as a Junior Service Delivery Officer and play a significant role in supporting our business growth and ensuring smooth office operations. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment.

The work will be carried out on the company’s premises, in Luxembourg.

What You'll Do:

• Help manage client and consultant relationships and address inquiries or concerns;

• Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team;

• Support the Service Delivery Management team with the development and implementation of business development strategies;

• Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings;

• Handle general inquiries and provide information to staff, clients, and visitors;

• Assist different departments with administrative tasks as needed;

• Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations;

• Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions.