Marketing OPC Team Leader

This position is responsible for inviting the OPC qualified customers for Sales Presentation.  The role also includes assisting on any customer inquiries during their stay.

CANDIDATE PROFILE

Preferred Education and Experience

·         High school completion or equivalent

·         Related work experience

Required Qualifications

·         Proficiency in reading and writing English (additional language required for certain positions)

·         Good personality

·         Strong communication skills especially speaking

·         Positive interpersonal skills.

·         Able to work in a deadline and target.

·         Strong hospitality skills.

JOB SPECIFIC TASKS  

·         Invite and schedule customer for Sales Presentation.

·         Sell Preview Package for customers who are unable to join sales presentation this time for their next visit.

·          Explain details of premium gifts to customers.

·         Provide Guest Service on any inquiries during their stay.

·         Maintain performance target.

·         Other duties and assigned tasks as required.

COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS

Personal Attributes

• Integrity
• Dependability
• Positive Demeanor 
• Presentation
• Stress Tolerance
• Adaptability
• Good hospitality skills; superior guest service and salesmanship

 Interpersonal Skills

• Interpersonal Skills
• Customer Service Orientation
• Diversity Relations
• Team Work
• Influence
• Ability to follow up and maintain a relationship with clients over a long period of time
• Telemarketing and personal contact skills

  Communications

• English Language Proficiency
• Communication skills, both verbal and written
• Listening
• Exceptional telephone skills
• Applied Reading
• undefined

 Analytical Skills

• Learning  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.