Consultant - Direct (Talent Solutions Consultant)

Description

At Hogan, we’re on a mission to help people and organizations around the world succeed using data-driven talent insights. If that kind of work interests you and this role feels like a fit, we’d love to hear from you.

Hogan Overview

Hogan Assessment Systems, an international authority in personality assessment, helps businesses reduce turnover and increase productivity by hiring the right people, developing key talent, and evaluating leadership potential.

Available in 54 languages across 180 countries, our portfolio of employee selection, development, and leadership products allow companies to better manage their human resource capital and retain top talent. 

Our Values

How we show up matters as much as what we do. These values shape how we work together and show up for our clients every day. 

• Quality — We are committed to quality and continuous improvement.
• Customer First — Our success depends on our customer relationships.
• One Hogan — We work hard, have fun, and value our colleagues.
• Innovation — We will continue to be the leader in the assessment industry.

Summary/Objective

At Hogan, we are driven by the core purpose of helping people and organizations succeed using data-driven talent insights. As a Hogan Consultant, you’ll be directly responsible for representing the exceptional level of client interaction that has become synonymous with the Hogan name with a diverse set of clients on a variety of projects. These include needs analysis and solution design for assessment implementation and validation, leadership development, team alignment, and candidate selection. Hogan Consultants design and implement validated selection processes for all levels of employees across organizations and drive strategic self-awareness through leadership development assessments and talent development programs. Consultants are key in delivering projects, engaging in ongoing business development, and driving continuous value in client relationships. Consultants support Hogan's organizational objectives by identifying new opportunities to implement assessments and enhance client talent management programs.

Essential Functions

• Understand Hogan’s business, its products and services, and its competitive environment to remain successful in providing clients with an exemplary level of service that will continue to differentiate Hogan from the competition.
• Diagnose a client’s situation and identify the best way to deliver solutions to effectively meet the needs of the initiative, team, or business area.
• Manage projects by facilitating internal resource coordination, executing work steps, and ensuring expectations are met regarding timelines, deliverables, and billing.
• Speak the language of business to clients and translate technical understanding of assessments into solutions to business problems.
• Generate innovative proposals, present client-led solutions, and identify new opportunities for Hogan sales growth.
• Engage in relationship-based selling, managing both existing client accounts and new leads.
• Demonstrate excellent virtual and in-person presence and spoken/written communication skills.
• Deliver high-quality service in times of heavy workloads and ambiguous situations.
• Facilitate, train, and present to groups of professionals in large organizations.
• Serve as a subject matter expert to clients and internal team members in the areas of personality assessment, validation, leadership development, and legal defensibility.
• Facilitate and deliver Hogan user certification workshops, team development workshops, and other onsite talent management programs on behalf of clients.
• Leverage a CRM and work within an account team to manage a book of business. 
• Provide thought leadership in partnership with the Hogan marketing team on various talent management topics via white papers, social media (e.g., blogs, online forum discussions, etc.) and presentations at professional conferences.
• Continue to learn and grow, and engage collaboratively with Sr. Consultants to design, deliver, and implement high-quality client experiences.

Please note this description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

• Obtained or pursuing a master’s degree or advanced degree in I/O psychology or closely related field required.
• 2 years of industry-related assessment experience strongly preferred.  
• Consulting and/or international account/channel sales experience strongly preferred.
• Experience with large group facilitation (both in-person and virtual) and experiential training delivery preferred.
• Experience working closely with sales management or in a consulting practice.
• Computer literacy skills (Microsoft Office - Word, Excel, PowerPoint, Outlook) and comfort with technology (CRM, productivity software, etc.).

Essential Competencies

1. Customer Focus: Provides courteous, timely, and helpful service to encourage client loyalty.

2. Communication: Communicates effectively with others. 

3. Professionalism: Acts in accordance with job-related values, principles, and standards.

4. Listening to Others: Listens and restates the ideas and opinions of others to improve mutual understanding. 

5. Quality Focus: Strives to meet quality standards and produce quality work products.

Additional Competencies

1. Influencing Others: Persuades others to help achieve organizational goals and objectives.

2. Self-Development: Actively acquires new knowledge and skills to remain current with and/or grow beyond job requirements. 

3. Industry Insight: Applies knowledge of industry trends and outlooks to achieve organizational goals and objectives.

4. Relationship Building: Develops collaborative relationships to facilitate current and future objectives.

5. Presenting to Others: Conveys ideas and information to groups.

Travel

• Up to 30%, including weekend travel required in rare instances

Benefits & Perks

We offer a well-rounded benefits package to support your health, financial well-being, and life outside of work:

• Medical, dental, and vision insurance
• Fertility and family-building supplemental benefit
• Health care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and life insurance
• 401(k) savings plan with employer contributions
• Competitive pay
• Education assistance to support your growth
• Wellness and mental health programs

Time to recharge and take care of what matters:

• Flexible paid time off
• 9 company holidays + 1 floating holiday
• 320 hours of Parental Leave
• Office closure between Christmas and New Year’s

Extras that make a difference:

• Pet insurance
• Employee discount program
• Opportunities to give back through volunteer and social impact initiatives

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of the job. While performing these duties, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands or finger, handle or feel; reach with hands and arms; lift up to 20 pounds. This position routinely uses standard office equipment.

FLSA Status

Exempt

Work Authorization

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire.

Hogan is an EEO/AA/M/F/Vet/Disability Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To be considered for this role, you must reside in one of the following states: Alabama, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, New Jersey, North Carolina, Oklahoma, South Carolina, Texas, and Wisconsin.