Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

As the Benefits and Payroll Manager, Europe, you will lead the administration, governance, and continued development of employee benefits programs across Europe, with a primary focus on the Netherlands. You will also provide operational support for European payroll, partnering with internal teams and third-party providers to help ensure accurate and timely payroll delivery.

Working across People Services, Payroll, Finance, Legal, Procurement, and external vendors, you will help ensure benefits and payroll programs are compliant, efficient, and deliver a seamless employee experience.

Duties & Responsibilities:

Benefits

• Serve as a regional subject matter expert for employee benefits across Europe, with primary responsibility for the Netherlands.
• Lead the administration and annual renewal of European benefits programs, including pensions, healthcare, risk benefits, lease car programs, and other country-specific offerings.
• Manage relationships with brokers, insurers, consultants, and local benefit providers, including renewals, service delivery, and benefit changes.
• Monitor market trends and benchmarking to recommend benefit enhancements that support attraction, retention, employee wellbeing, and business objectives.
• Ensure benefits programs comply with applicable local legislation, tax, and regulatory requirements.
• Provide employee guidance on benefit offerings, eligibility, enrolment, and changes.
• Develop and maintain benefit policies, procedures, employee guides, and country-specific documentation.
• Analyze program participation, utilization, and costs to identify opportunities for improvement.
• Support benefit implementations and expansion into new European countries.

Payroll

• Support monthly payroll processing across European countries.
• Gather, review, and validate payroll inputs, including new hires, terminations, compensation changes, allowances, deductions, bonuses, and benefit-related payroll adjustments.
• Partner with internal Payroll teams and third-party payroll providers to resolve payroll questions, data discrepancies, and processing issues.
• Review payroll outputs and reports for reasonableness and accuracy and escalate discrepancies as appropriate.
• Support the accurate payroll treatment of benefits, including pension contributions, taxable benefits, benefit-in-kind reporting, and other country-specific requirements.
• Respond to employee payroll enquiries and coordinate resolution with internal teams and payroll providers.
• Support year-end payroll activities, audits, reconciliations, and statutory reporting as needed.
• Partner with Finance on payroll and benefit reporting, invoicing, reconciliations, and data requests.

Regional Operations & Projects:

• Maintain accurate payroll and benefits data across Workday and applicable vendor systems, partnering with People Technology to improve workflows, integrations, reporting, and data integrity.
• Support the country-by-country implementation of a global payroll provider.
• Manage payroll and benefits processes as the company expands into new European countries.
• Support internal and external audits and maintain appropriate documentation and controls.
• Identify opportunities to simplify, standardize, and automate payroll and benefits processes.
• Collaborate with Legal, Finance, Procurement, People Services, and local stakeholders on payroll and benefits initiatives.

What You Will Need to Be Successful:

• Strong knowledge of European benefits administration, with demonstrated expertise in the Netherlands and Dutch statutory requirements.
• Experience supporting multi-country European benefits programs.
• Working knowledge of European payroll processes, preferably including hands-on Netherlands payroll experience.
• Understanding of the interaction between payroll and benefits, including taxation, pensions, deductions, allowances, and benefits in kind.
• Experience working with third-party payroll, benefits, pension, and insurance providers.
• Strong proficiency with enterprise HCM systems such as Workday, with exposure to payroll platforms such as ADP or CloudPay preferred.
• Strong Excel, analytical, and reconciliation skills with exceptional attention to detail.
• Ability to manage multiple deadlines and work effectively across countries and time zones.
• Excellent communication and stakeholder-management skills.
• Fluency in English; fluency in Dutch strongly preferred.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• 5+ years of experience in benefits, payroll, or People Operations, including experience supporting multiple European countries.
• Experience administering benefits, including pensions, insurance, and mobility or lease car programs.
• Experience supporting monthly payroll cycles and working with third-party payroll providers.
• Experience with benefits and payroll implementations, vendor transitions, or expansion into new countries.
• Experience working with works councils or employee representative bodies on benefits-related changes.

Total Rewards:

• 25 days annual leave
• 5,250 EUR training bursary
• Company car scheme - eligibility required
• Pension scheme with Allianz
• Occupational disability allowance
• Voluntary health insurance
• Voluntary pet insurance
• This position in bonus and equity eligible

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.  Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]