Admissions Assistant (Non-Licensed) – Full-Time

$20–$25/hour
Piedmont, SC

About Us

Piedmont Post Acute is an 88-bed skilled nursing facility located in Piedmont, South Carolina, just 20 minutes from Greenville. Our smaller size creates a close-knit, team-oriented environment where employees are valued, residents are treated like family, and quality care remains our top priority.

If you're looking for an opportunity to make a meaningful impact while helping residents and families navigate the admission process, we'd love to meet you.

Why Join Us?

• Competitive pay: $20–$25/hr
• Medical, dental, and vision insurance options
• 401(k) and PTO
• Supportive leadership and team culture
• Employee appreciation events and recognition programs
• Opportunity to make a positive impact on residents and families
• Career growth opportunities within our expanding South Carolina network

Position Summary

The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and works collaboratively with interdisciplinary teams to facilitate efficient, accurate, and compassionate admissions processes.

Essential Duties

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation
• Maintain accurate and up-to-date admission records in accordance with federal, state, and facility regulations
• Assist with insurance verifications, authorizations, and financial eligibility processes
• Provide facility tours and information to prospective residents and their families
• Collaborate with nursing, social services, business office, and administrative staff to ensure a seamless admission experience
• Prepare and distribute admission packets and required paperwork
• Follow up with hospitals, physicians, case managers, and referral partners to ensure timely and complete transfer of information
• Assist with census development and occupancy goals
• Support facility marketing and community outreach efforts as needed
• Maintain confidentiality of resident information and comply with HIPAA regulations
• Provide exceptional customer service to residents, families, and referral sources

Qualifications

Education & Experience

• Previous experience in admissions, healthcare, customer service, or long-term care strongly preferred
• Knowledge of Medicare, Medicaid, and insurance verification processes preferred
• Experience working with hospitals, case managers, and referral sources is a plus

Skills & Abilities

• Excellent communication, interpersonal, and customer service skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications
• Experience with electronic health record (EHR) systems preferred
• Ability to handle sensitive information with professionalism and confidentiality
• Positive attitude and commitment to exceptional customer service