CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Full Job Description 

CHEP is a global leader in managing approximately 300 million pallets, crates and containers safely and efficiently. We operate in more than 50 countries worldwide.  

We are committed to providing our employees with a positive and challenging working environment, continued professional development, work-life balance and offer the following benefits: 

Awesome Medical, Dental & Vision Available after 60 Days 

Company paid Life & Accidental D&D insurance after 60 Days 

Generous Paid Time Off 

401K 

Employee Assistance Program 

Employee Referral & Recognition Programs 

All required PPE provided by company 

ROLE AND RESPONSIBILITIES  

The Shift Lead is responsible for assisting the Plant Leadership in managing total plant operations for an assigned shift and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost. Displays functional knowledge of forklift, pallet repair and sort operations, and quality control. Assists with directing the work of the forklift, sort, repair, and shipping and receiving functional teams across the production floor. 

Assists with supervising the work of all production employees – monitors production and shipping schedules based on availability of raw and finished goods. 

Provide hands-on peer leadership to production staff to support training and development, evaluate, motivate, delegate and monitor their activities. 

Support plant administration to ensure compliance to established policies and procedures. 

Enforces policies and procedures to drive inventory accuracy. 

Fills in for Operations Supervisor(s) as needed. 

QUALIFICATIONS AND EDUCATION REQUIREMENTS  

Demonstrated internally and/or externally the ability to lead others. 

Strong customer focus orientation. 

Ability to build consensus.  

Ability to work cross-functionally.  

Ability to drive safety conscious. 

Prior experience as supervisor or operations lead in a manufacturing environment preferred.  

      Measures:  

Daily Production Metrics  

Profit  

Customer Satisfaction 

Challenges/Problem Solving:  

Staffing, Quality, and Productivity 

Turnover 

Authority/Decision Making:  

Working Autonomously or having limited access to immediate manager 

Staffing and productivity; delegates work accordingly 

Key Contacts:  

Regional Director  

Plant Manager  

Assistant Plant Manager  

Operations Supervisor  

Shipping & Receiving Coordinators  

HSE Plant Supervisor or Lead  

Quality & CI Supervisor or Lead 

Skills & Knowledge:  

Communication skills 

Delegation 

Shift Planning  

Inventory Control  

Safety First Mindset  

Physical Requirements:  

Lift and carry 78 lbs occasionally, less than 33% of their work shift 

Push items with a maximum force of 34 lbs./feet 

Pull items with a maximum force of 34 lbs./feet 

All newly hired individuals are promptly screened through the E-Verify electronic employment authorization program run by the U.S. Citizenship and Immigration Service. EOE. D/M/F/V. MUST be 18 years of age

Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Computer Literacy, Data Literacy, Empathy, Experimentation, Mathematic Literacy, Scheduling, Taking Ownership, Teamwork, Understand Customers, Written Communication

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].