Counter Sales

Description

Company History:

For more than 75 years, George T. Sanders Company has been a trusted, family-owned leader in the plumbing, heating, and HVAC industry. As one of the largest privately owned wholesale distributors in Colorado, we are committed to providing exceptional products, outstanding customer service, and building lasting relationships with our customers and communities.

With 19 locations throughout Colorado, one in Wyoming, and showroom locations in Wheat Ridge, Berthoud, and Greeley, we take pride in supporting both residential and commercial projects of every size.

At George T. Sanders, our people are the foundation of our success. We value teamwork, integrity, and a commitment to excellence, and we’re always looking for individuals who are ready to grow their careers while making a meaningful impact!

Position Overview:

The George T. Sanders team is seeking a Counter Sales Representative for our Silverthorne location! 

As our Counter Sales Representative, you will be the first point of contact for trade and retail customers, providing excellent service, recommending plumbing and heating products, and offering practical advice and troubleshooting support.

Key Responsibilities:

• Perform all sales and operational functions at the sales counter, including order processing, product application, pricing, and order fulfillment. 
• Provide prompt, friendly, and professional service by assisting customers with product selection, sales, technical questions, and product information. 
• Handle customer phone orders and respond to product, pricing, and general inquiries. 
• Process customer orders, returns, and all required paperwork accurately and efficiently. 
• Assist customers and sales associates by accurately pulling and preparing customer orders. 
• Utilize cross-reference materials and technical manuals to identify products and recommend appropriate solutions. 
• Maintain a clean, organized, and professional showroom, sales counter, customer areas, and restrooms. 
• Work collaboratively in a team environment to build and maintain positive relationships with repeat plumbing and HVAC customers. 
• During peak business periods, assist as an order runner with a primary focus on pulling and fulfilling customer orders.

Additional Responsibilities:

Assist with branch and warehouse operations by performing administrative tasks, preparing cash reports, organizing daily invoices, loading and unloading materials, fulfilling customer orders, maintaining inventory accuracy, and keeping the warehouse clean, safe, and organized.

Requirements

Requirements:

• High School diploma or equivalent
• Basic reading, writing, and arithmetic skills
• Excellent verbal and written communication skills and the ability to type
• Strong customer service skills
• Computer skills
• Experience in trades a plus

Working Conditions:

• Work in both retail and warehouse environments.
• Interact with customers, vendors, and team members throughout the day.
• Stand for extended periods and perform frequent bending, reaching, and lifting.
• Lift and move materials weighing up to 50 lbs.
• Load and unload materials, pull orders, and assist with warehouse operations.
• Operate a forklift (where certified and authorized).
• Perform additional physical and operational duties as required to support branch and warehouse operations.

Position Details:

• Position Type: Full-time, non-exempt.
• Schedule: Monday – Friday, at the Silverthorne location.
• Hours: 8 hours per day
• No nights

Benefits:

• 401(k) matching
• Profit-sharing
• Health insurance
• Vision insurance
• Dental insurance
• Short-term disability
• Paid time off
• Employee discount