Event Production Specialist - Video

Building a Brand starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

Location: New York – This is a full-time, on-site role. 
Employment Type: This is a fixed-term contract position scheduled to run from September 14, 2026 - November 6, 2026.

 

What You Would Get To Do

In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Event Production Specialist - Video will be responsible for executing technical productions on complex and high visibility events at an expert level. The role requires a deep passion and understanding of video systems, LED wall screen management, and production switching.

For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. In this role you’ll work with internal teams as well as external clients and vendor partners on a daily basis.

Essential Duties & Responsibilities 

• Operate video production switchers at an advanced level to deliver a high quality video presentation experiences for live events, broadcasts, live streams, and recordings
• Manage video assets for use during live events, broadcast, live streams and recordings
• Act as screens TD or take direction from in studio or remote Technical Director to seamlessly switch video sources during productions
• Key in lower thirds, graphic overlays, banners, logos, PIP’s, closed captioning, animations, green screen support, etc for use on live events, broadcast, etc
• Utilize Ventuz to manage how content is displayed on custom LED Walls (where applicable)
• Partner with experiential AV team to align projection mapping requests (where appropriate)
• Ensure all video equipment associated with live events and broadcasts in your studio are tested and ready for business
• Coordinate with the engineering team to ensure systems are optimized to meet client requirements
• Provide expert video support during live events, broadcast, and recordings.
• Provide advanced troubleshooting for production switchers, routers, video signal flow, etc
• Provide feedback to team leadership on video best practices and needed enhancements.
• Contribute to conversations about workflow development and standardization across similar studios
• Collaborate with the engineering team and technical director on best practices for video media management and operations
• Maintain a current knowledge of video industry trends, best practices, and equipment
• Perform regularly scheduled system maintenance checks to ensure all equipment is working properly, in collaboration with the engineering team
• Flex into operating other event production areas as skills and training allows

What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. 

• Position requires 5-7 year of experience
• Experience working as an V1 in live event venues, conference centers, and broadcast studios
• Expert knowledge of Ross production switchers such as Acuity, Carbonite, Ultrix, etc
• Must have a deep understanding of video signal flow, codecs, frame rates, aspect ratios, NLE platforms, Power Point, KeyNote, Google Slides
• Must be familiar with media encoding and codecs
• High level of proficiency in the technical delivery of high-quality events
• Excellent communication and customer service skills are a must to build and maintain relationships
• Experience managing day-to-day changes at every level of detail
• Understanding of TCP/IP networking
• Must be fluent in English
• Ability to work onsite
• This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
• High level of proficiency in the technical delivery of high-quality events

Administrative and General:

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
• Build excellent relations with the team, clients, vendors, and key venues through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter
• Work on ad hoc requests as required, typically during quiet times

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth.

• Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k) 
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection

United States Residents: The base pay for this position ranges from $77,700.00 - $89,355.00. This is a fixed-term contract position scheduled to run from September 14, 2026 - November 6, 2026. Compensation will be prorated based on the duration of the assignment.