Academic Success Advisor

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

The Department of English is seeking an enthusiastic, team-oriented and engaged Academic Success Advisor to support the success of immersion and online undergraduate students. This position reports to the Assistant Director of Academic Services and works collaboratively to promote the academic success, retention and timely graduation of undergraduate students through a range of in-person and virtual academic advising and support strategies.

Position Salary Range:

• $48,000-$50,000; DOE

Essential Duties:

• Provides 1:1 academic advising using a variety of modalities, including in-person, Zoom, phone and email.

• Regularly interacts with students in support of academic success and engagement, as well as progression toward degree completion.

• Proactively monitors student academic performance through a variety of reporting tools, including e-Advisor, Salesforce, PeopleSoft and DARS.

• Participates in outreach efforts to identify and assist students needing intervention.

• Assists students in resolving academic issues; makes appropriate and timely referrals to applicable student services.

• Serves as a college/department liaison to current and prospective students, faculty, staff and external groups on issues related to student success.

• Collaborates with academic units and student service departments to facilitate comprehensive student support.

• Attends and participates in staff meetings, professional development trainings and other student support-related meetings. 

• Maintains accurate student electronic records and timely student response.

• May perform other duties as assigned.

Desired Qualifications:

• Master's degree in a field appropriate to the area of assignment.

• Experience advising or providing related student services in higher education.

• Evidence of effective written and verbal communication skills.

• Evidence of strong organizational and time-management skills.

• Experience in establishing and maintaining effective working relationships with peers, faculty, staff, students, administrators and others.

• Experience with MS Office applications (Word, Excel, Outlook); PeopleSoft, DARS, Salesforce.

Working Environment:

• Activities are performed in an environment-controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%)

• Frequently required to stand for varying lengths of time and travel moderate distances to perform work (25%). 

• Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals

• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds 

Flexible Work Options: ASU is a diverse enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. In addition to 8 am-5 pm, in-person format, the following flexible work options are available after a 90-day training period if the candidate is new to the university.

Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location (i.e., a maximum of 40% remote work). Dean or vice president-level approval is required.

Department Statement:

The Department of English's motto - "Start here, go anywhere" - captures the unique value of our undergraduate and graduate English degrees, ones that can serve students in any art form, any discipline, and any profession. In fact, our degrees can take students anywhere they wish to travel. The Department of English faculty is internationally renowned for innovative research and teaching and explores the pan-world expression of the English language and its literature, which span the global yet connect directly to the local. The skills of critical thinking, reading comprehension, and analytic expression cultivated in the degrees are transferable into any endeavor. In particular, such skills provide the foundation for creative problem-solving and cultivate individual and collective expression. The department takes as its purview not just historical positioned work, whether linguistic or textual, but includes all forms of expression and all modes of new media, whether analogical or digital. We emphasize writing- academic, creative, personal, public, and workplace- that explores difference reflectively and functionally. Our goal is to educate citizens who can think, read, write, and act in robust and significant ways to meet new challenges.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$25748.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.