- Salary
- $66k – $70k/yr
- Location
- Brooklyn, New York, US
- Workplace
- Onsite
- Type
- Full-time
- Seniority
- Manager
- Source
- BetterTeam
Description
- Customer Service - Provide every customer with an excellent experience! Answer questions and give recommendations. Infectious food enthusiasts preferred!
- Leadership - Provide excellent lead-by-example leadership of team and store. Must be willing to jump in wherever needed.
- Mentorship - Responsible for developing the skills of your team.
- Replenishment - Depending on the role will work with the team to order/buy products to fill our store shelves.
- Cleaning and Maintenance - Maintain the highest standards of cleanliness and food safety.
- Teamwork - Communicate with managers about departmental needs and upcoming projects including classes and on-site events. Coordinate with all other departments to ensure smooth daily operations.
- Train, coach, and develop employees and team leaders.
- Delegate tasks to the team and provide follow-up.
- Hold the team accountable for their performance.
- Ensure the team provides fast, friendly, and accurate service.
- Ensure product quality, restaurant cleanliness, maintenance and security standards are met.
- Staff and schedule appropriately to control labor costs.
- Ensure proper cash handling and deposit procedures are followed.
- Ensure appropriate inventory and ordering systems are in place.
Qualifications:
- A passion for food – and an enthusiasm for customer service.
- 1+ years of food retail manager experience or multiple years in restaurant management.
- A positive, team player attitude and a willingness to jump in and help where needed.
- Ability to work on your feet for a minimum of 8 hours a day.
- Ability to lift heavy objects.
- Ability to work weekends and nights. Holiday availability.
- Excellent communication skills to connect effectively with customers and co-workers.
- Ability to manage a fast-paced, high-volume, clean, customer-focused establishment.
- Strong time-management skills; ability to multi-task, prioritize, and organize.
We are looking forward to reading your application.