Channel Optimisation Manager - Victoria

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve

What's the role about?

We are on the search for an energetic and driven Channel Optimisation Manager to join our team and partner with our key retail clients across Metro Melbourne and Regional Victoria. In this role some of your key responsibilities include:

• Build and enhance effective sales relationships by developing and implementing an active client engagement plan
• Identify and outline key sales, training and compliance milestones for your region, and guide and coach store leadership and team members as required to implement and achieve targets
• Planning for the medium to long term, ensuring our partner's accounts are regularly reviewed, planned for, and always be thinking ahead as to how you can grow the business and add mutual value
• Support your client across the specified territory to implement new products, changes and updates
• Observe in-store sales pitch and messaging and provide training as needed to maximize sales opportunities, and ensure sales are made in a compliant manner
• Coordinate with the compliance team to ensure all compliance requirements, including training, is completed on time
• Ensure all required in-store messaging and advertising is displayed, communicated effectively, and made available to all consumers
• Keep up to date with industry and local developments, keep business updated and provide recommendations, including monitoring consumer behaviours and buying patterns helping create new products and sales strategies

Does this sound like you?

• Previous Account or Relationship Management experience is essential
• A natural ability to build rapport, maintain and build relationships
• Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules
• A high performer who can effectively engage with a wide range of audiences
• Can manage your time independently to ensure your goals are met
• Confident and engaging when speaking in front of a group
• Enjoy working autonomously, as well as engaging with peers to look for ways to improve and learn
• Must hold a valid drivers license

Interested? We've love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.