Manager Practice Innovation & Education

Job Description

**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.At Peel Region, we can create lasting impact, together.**

 

Manager Practice Innovation & Education

Health Services – Seniors Services

 

Status: 1 Regular Full Time

Hiring Range: $151,183.00 – $170,081.00 per annum (plus comprehensive benefits, where applicable)

 

Work Mode: Hybrid *see below for more details about this work mode. 

Location: 10 Peel Centre Dr., Brampton, ON

Hours of Work: 35 hours per week

Who We Are:

Seniors Services is committed to supporting older adults through high-quality, resident-centered care and services. Working alongside our Long-Term Care Centres, Adult Day Services, and community partners, we strive to create environments where people can thrive with dignity, respect, and compassion.

 

As part of the Seniors Services Leadership Team, the Practice Innovation & Education division plays a critical role in driving quality improvement, professional practice, accreditation, innovation, and strategic initiatives that support excellence in care and service delivery across the division.

 

In this role, you will lead and develop a team of five direct reports, providing strategic direction, coaching, and support to advance divisional priorities.

What You'll Do:

Reporting to the Program Director, Operational Services, Seniors Services, you will provide strategic leadership and direction for a multidisciplinary team of five direct reports, leading a portfolio that advances innovation, quality improvement, professional practice, accreditation, project delivery, and operational excellence across Seniors Services.

 

You will lead complex initiatives that support divisional priorities while ensuring services align with evidence-informed practice, regulatory requirements, and organizational goals.

 

Key Highlights Include:

• Strategic Leadership & Innovation: Lead the development and execution of divisional strategies, priorities, and transformative initiatives that enhance service quality, operational effectiveness, and resident outcomes.
• Quality Improvement & Accreditation: Champion continuous quality improvement, risk management, performance measurement, and accreditation activities that support a culture of excellence and accountability.
• Professional Practice Leadership: Provide clinical and professional leadership to support evidence-based nursing and interdisciplinary practices, ensuring alignment with professional standards, legislation, and best practice guidelines.
• Project & Program Leadership: Oversee complex, multi-phased projects and strategic initiatives from concept through implementation, including business case development, funding proposals, and operational integration.
• People Leadership: Build and develop high-performing teams through coaching, mentorship, performance management, succession planning, and employee development. Foster a culture of collaboration, innovation, and continuous learning.
• Partnership & Relationship Management: Establish and maintain strong relationships with internal service partners, healthcare organizations, regulatory bodies, and external partners to advance divisional priorities and service excellence.
• Operational Excellence: Provide oversight for policy development, document management, contracts, information management systems, performance reporting, and strategic planning processes that support effective operations across Seniors Services.
• Resident and Client Experience: Lead initiatives that leverage data, feedback, and evidence-informed practices to continuously improve the quality of care and services provided across Seniors Services programs.

What The Role Requires:

• Registered Nurse with B.ScN, and current registration in good standing with the College of Nurses of Ontario required. Minimum four years recent experience in LTC or Seniors Services setting.
• Member of Registered Nurses Association of Ontario (RNAO) and other organizations relevant to the role.
• Minimum of five years of related management/leadership experience or an equivalent combination of education and experience.
• Long Term Care experience and/or Seniors Services experience.
• Thorough knowledge of the health care system, and the Fixing Long Term Care Act 2021 and Ontario Regulations 246/22, guidelines and requirements for long term care industry.
• A satisfactory Vulnerable Sector Police Check obtained directly from a police service (third-party background checks will not be accepted) and Tuberculosis (TB) Skin Test Clearance are required as a condition of employment.
  • It is the responsibility of the successful candidate to pay for any associated costs of the above noted checks.

Skills/Abilities: 

• Strong leadership experience managing multidisciplinary teams and complex portfolios.
• Demonstrated ability to execute strategic priorities and lead organizational change.
• Expertise in quality improvement, performance measurement, risk management, and accreditation processes.
• Experience leading large-scale projects and initiatives with organizational impact.
• Proven ability to develop and maintain effective relationships with diverse internal and external partners.
• Excellent communication, facilitation, presentation, and report-writing skills.
• Proven analytical, problem-solving, conflict resolution, and decision-making capabilities.
• Experience managing budgets, contracts, and operational resources.
• Knowledge of project management methodologies and practices.
• Demonstrated proficiency with information technology systems and digital transformation initiatives.
• Demonstrated commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Nice To Have:

• Project Management Professional (PMP) designation or equivalent project management training.
• Experience leading Accreditation Canada reviews or similar accreditation programs.
• Experience developing business cases, funding proposals, and ministry submissions.
• Experience in strategic planning, clinical practice leadership, or healthcare transformation initiatives.

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
• Automatic enrolment into OMERS pension plan (where applicable).
• Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum.
• 3 Paid personal days and floating holidays.
• Flexible hours supporting your wellness and wellbeing.
• Annual performance review and merit increases based on performance (where applicable).
• Supportive leadership and a culture of respect and inclusion.
• Access to tuition reimbursement (where applicable) and learning and development resources.

Be bold. Think big. Join us.

Work Mode & Job Location:

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

 

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

 

Interview: Our recruitment process will include video conference technology.

 

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

  

If this opportunity matches your qualifications and experience, please apply on-line. 

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

  

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

 

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

 

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.