Customer Support Representative - French Speaker | Lisbon, Portugal
Cross Border Talents 7
·1 week ago
- Location
- Lisbon
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Visa
- Not sponsored
- Closing date
- Today
- Source
- CareersPage
Description
Fluent in French? A team in Lisbon is looking for their next Customer Support Representative.
It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.
What you'd be doing:
- Stay calm and clear with customers even when they're frustrated
- Flag recurring issues so they can be addressed at the source
- Resolve issues efficiently without cutting corners on quality
- Respond to customer questions across phone, chat, and/or email
What we're looking for:
- Comfortable in a fast-moving, customer-facing role
- Eligible to work in the EU (citizenship, valid permit, or equivalent)
- Right to work in the country without sponsorship required
- Able to stay organized when handling multiple cases at once
Details:
- Work model: On-Site
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