Director of Clinical Services

• Employment Term: Permanent Full-Time opportunity available 

• Location: located opposite Roma St Parklands, St Andrew's War Memorial Hospital is just a short walk to Brisbane city

• Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging

Help shape the next chapter of one of Queensland’s most recognised private hospitals.

St Andrew’s War Memorial Hospital has a proud history of clinical excellence, innovation and specialist care. Now, we are looking firmly to the future.

We have an ambitious agenda for St Andrew’s – strengthening our position as a destination for complex, high-acuity care, developing and growing our Centres of Excellence, investing in our clinical capability and infrastructure, and building the workforce, systems and partnerships required for the hospital of the future.

We are seeking an exceptional Director of Clinical Services to join our Executive Leadership Team and play a pivotal role in turning that ambition into reality.

The opportunity

This is not a role focused simply on maintaining what already exists.

As Director of Clinical Services, you will have the opportunity to influence the future clinical direction of St Andrew’s and lead a substantial portfolio spanning nursing, clinical operations, quality, safety, workforce capability and service development.

Working closely with the General Manager, medical specialists and the broader Executive team, you will help strengthen St Andrew’s position as a leading private hospital and build sustainable clinical services around the areas in which we can truly differentiate.

What you will lead

You will provide executive leadership across clinical services, with responsibility for creating an environment in which exceptional care, strong clinical governance and high performing operations reinforce one another.

A significant part of your mandate will be developing capable and accountable clinical leaders, strengthening workforce capability and succession, and ensuring our models of care and workforce models evolve alongside the complexity of the services we provide.

You will work in genuine partnership with our Visiting Medical Practitioners and clinical teams to improve patient flow, theatre performance and the clinician experience, while ensuring quality and patient safety remain uncompromised.

You’ll promote improvement in performance and better outcomes for patients through evidence-based care, through the monitoring and reporting of clinical and material KPI’s.

Importantly, you will also help translate strategy into execution – supporting new and expanded services, clinical innovation, education, technology and infrastructure investment, and the continued development of St Andrew’s as a hospital recognised for excellence in complex care.

What makes a difference for us?

As an accomplished clinical leader, you will present with significant recent senior leadership experience within a public or private acute environment of a comparable size and clinical complexity. Your experience has equipped you with an aptitude for people leadership, and exceptional interpersonal skills to confidently navigate challenging clinical and behavioural scenarios through to optimal outcomes.  

Ideally, you have previously managed significant organisational and cultural change within a large health service, with a proven record of improving patient care and reducing clinical risk hospital-wide. You’ll demonstrate skills and experience including:

• At least 3-5+ years’ recent experience at Director of Clinical Services level (private hospital experience preferred)

• Bachelor of Nursing Degree or equivalent, with post-graduate qualifications (desirable)

• Current AHPRA Registration as a Registered Nurse

• Proven track record in setting strategy with appropriate governance, planning budgets and meeting budget and all other relevant KPI’s

• Extensive knowledge and understanding of Human Resources practices, Industrial Agreements, Workplace Health and Safety practices and Continuous Quality Improvement principles

• Demonstrated experience in the design, implementation, review and education of Clinical Governance Framework

• Extensive knowledge of and experience with accreditation to the second edition National Safety and Quality Health Service Standards

What makes a difference for you? 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• Flexible work arrangements to support work-life balance 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We’d love you to be part of our UnitingCare family   

By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. 

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.   

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.