Retail Sales Associate

Description

Department: Operations

Reports to: Museum Store Manager

Compensation:

Educational Requirement: None

Exempt or Nonexempt: Non-Exempt

Hourly or Salaried: Hourly, Permanent part-time

Hours Per Week: Part-time 12-15 hours per week

Hybrid or On Site: On Site

Language proficiency: English. Proficiency/familiarity with another language is a plus but not required.

Schedule: Tuesday and Sunday 9:30 am to 4:15 pm (required)

POSITION OVERVIEW: The Retail Sales Associate is responsible for processing sales transactions, restocking inventory, and providing outstanding customer service to ASI shoppers The Retail Sales Associate will be welcoming to all customers, providing information on products, answering questions and assisting with merchandize selection in the Museum store as well as the Julshop which is open during the holiday season. 

ESSENTIAL JOB FUNCTIONS

• Responsible for providing sales assistance to Museum Store visitors and customers including answering questions, locating merchandise, and facilitating the sales process. Creates a positive environment for visitors and customers.
• Operate POS and electronic scanning equipment to record sales. Collect cash, checks, or process credit card transactions for purchases, and follows ASI cash handling policies.
• Restock inventory as needed, utilizing the daily sales analysis report.
• Assist in the training and development of Museum Store volunteers, ensuring they follow the Volunteer Agreement guidelines.
• Verify all facilities and P.O.S. equipment is in the proper working order. Report any repairs as necessary to the Retail Manager.
• Maintain a clean and organized store and breakroom.
• Maintain an awareness of all promotions and events.
• Help to create and maintain a visually appealing store display under the direction of the Museum Store Manager.

OTHER DUTIES

• Perform other duties as may be assigned.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Requirements

REQUIRED

• 2+ years retail experience.
• H.S. Diploma or GED.
• Knowledge of basic math to count accurate change and sales.
• Basic computer skills to operate the POS, ability to learn and understand SOP’s in order to troubleshoot by thinking through the process.
• Excellent verbal and written communication skills demonstrating ability to speak and write in a clear and understandable manner for internal/external relations.
• Demonstrate ability to take initiative, prioritize and plan work activities and uses time efficiently.
• Demonstrate ability to adapt to changing work environments while managing multiple competing priorities.
• Demonstrate ability to provide outstanding customer service by identifying and focusing on customer needs/requests, resolving conflict.
• Demonstrate ability to follow through on projects in a timely manner with minimal supervision.
• Strong organizational skills.
• Ability to stand and walk for extended period of time.
• Interest in Swedish/Scandinavian cultures a plus

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand for long periods of time; walk; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must often lift or move store merchandise, office products and supplies, up to 25 pounds, move over uneven surfaces and lift objects overhead.

The above statements are intended to describe the general nature and level of work performed by the staff member assigned to this position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

OUR MISSION:

The American Swedish Institute’s mission is to inspire curiosity, embrace creativity, and grow community by exploring the past, present, and future of Swedish culture.

OUR VISION: 

At ASI, we envision a future where communities, connected by stories and ideas from near and far, find inspiration and build a shared future.

OUR VALUES:

Relationships: The relationships we cultivate, both locally and globally, are at the core of our work. We build bridges across cultures and generations as we foster community and sustain lasting relationships over time.

Diversity: We believe that communities that hold and embrace diversity and change are vibrant, joyful, and resilient. We engage with the complexities, creativity, and impacts of the interconnections among cultures and histories.

Curiosity: We believe that being open to reflection, collaboration, and the exchange of ideas can lead to innovation and transformation. We offer unique, varied experiences that pique curiosity, invite participation, encourage new ways of thinking, and deepen learning.

Stewardship: We value our individual and shared histories, honoring what has come before while remaining open to what is to come. We preserve this historic site and cultural center as well as the heritage, practices, and artifacts of Swedish and Swedish American cultures so all generations may explore and be inspired by them.

EQUAL OPPORTUNITY EMPLOYER:

The American Swedish Institute provides equal employment opportunities for all persons regardless of age, race, color, religion, creed, national origin, marital status, familial status, sex, gender identity and/or expression, pregnancy, sexual orientation, disability, veteran status, genetic information, status with regard to public assistance, or any other characteristic protected under federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.