Quality Manager, North America

Job Description:

Join Our Purpose - Feeding the Future   

Role: Quality Manager, North America 
Location: Puslinch, ON 
Hours: Full-Time 
Vacancy Type: Replacement 

Why join us 

Get ready to Own quality excellence as the Quality Manager, North America at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come. 

In this highly visible leadership role, you will drive the quality agenda across North America, ensuring our products, processes, and systems consistently meet the highest standards of quality, compliance, food safety, and customer satisfaction. As a member of the North American Extended Leadership Team and the Global Quality & Regulatory Leadership Team, you will play a key role in shaping and deploying Nutreco's quality strategy while partnering with operations, procurement, sales, nutrition, and regulatory teams to deliver continuous improvement and sustainable business performance. 

Own your direction, Own your development and Own your path. 

What you’ll do  

As Quality Manager, North America, you will be responsible for leading the regional quality function and ensuring the effective implementation of Nutreco's quality management system across the business. 

Key responsibilities include: 

Quality Leadership & Governance 

• Lead the North American quality organization, ensuring alignment with business objectives and global quality strategy. 

• Provide leadership, coaching, and development for the Quality team, including succession planning and capability building. 

• Foster a strong quality culture and create an engaged quality community across North America. 

Quality Systems & Compliance 

• Develop and execute the North American Quality Program aligned with Nutreco's Quality Strategy. 

• Ensure the successful deployment and management of Nutrace© and other quality management systems. 

• Establish and monitor quality performance metrics and dashboards that drive accountability and continuous improvement. 

• Ensure compliance with Nutreco standards, regulatory requirements, certification programs, and customer expectations. 

Continuous Improvement & Risk Management 

• Lead initiatives that enhance quality performance, operational excellence, digitalization, and process optimization. 

• Conduct risk assessments and implement improvement programs to reduce quality and compliance risks. 

• Partner with cross-functional teams to ensure quality and compliance objectives are integrated into business operations and decision-making. 

Customer & Stakeholder Engagement 

• Collaborate with customers and stakeholders to understand quality requirements and continuously improve service delivery. 

• Ensure effective management of customer complaints, root cause analysis, corrective actions, and preventative measures. 

• Support crisis management activities and quality-related investigations when required. 

Quality Communication & Performance 

• Promote quality awareness and accountability across the organization. 

• Communicate quality objectives, standards, and performance results to stakeholders and leadership teams. 

• Provide guidance and recommendations to operating companies on quality priorities and improvement opportunities. 

Who we’re looking for 

We are looking for a collaborative and business-minded quality leader who combines strong technical expertise with the ability to influence and drive change across a complex organization. 

You are passionate about quality, food and feed safety, continuous improvement, and building strong partnerships across the business. You thrive in a leadership role where you can balance strategic priorities with operational execution while supporting business growth and customer success. 

As a trusted partner to senior leaders, you bring a proactive approach to problem-solving, risk management, and organizational improvement while maintaining high standards of quality and compliance. 

You’ll also need  

• Bachelor’s degree in Food Science, Feed Technology, Quality Management, Animal Science, or a related discipline. 

• Minimum 3-5 years of experience in a quality leadership, quality assurance, or compliance role within the feed, food, or agricultural industry. 

• Experience working with FSSC 22000 certification programs and HACCP principles. 

• Knowledge of Canadian (CFIA) and U.S. (FDA) food and feed regulations. 

• Strong understanding of quality management systems, tools, and processes. 

• Proven experience leading and developing teams. 

• Excellent communication, facilitation, and stakeholder management skills. 

• Strong project management and change management capabilities. 

• Ability to work effectively within cross-functional and multidisciplinary teams. 

• Experience with ERP systems and Microsoft Office applications. 

• French language capability is considered an asset. 

• Ability and willingness to travel as required. 

What you’ll receive 

As part of Nutreco, you’ll be a member of the SHV family, a diverse group of companies with global footprint. Join us and you’ll gain access to a wide network of expertise and global career paths. You’ll also benefit from the backing of one of the world’s largest privately owned businesses, known for its stability and long-term focus. 

In addition, you’ll receive 

• Robust pension plan with employer matching that begins on Day 1!  

• Competitive health benefits - Medical/Dental/Vision/HSA, that start on Day 1!  

• Short-term/Long-term Disability and Mental Health spending allowance 

• Maternal top-up and Tuition Reimbursement  

• 15 vacation days to start (tiered) 

How and why to find out more 

We can offer you a rewarding career with real meaning and purpose. Where you’ll feel proud of the impactful role you perform every day and the part you play in Feeding the Future. So, if you’re interested in joining us, get ready to Own your progress, your potential and your career. We aim to review all applications within five business days and will get back to you as soon as possible. 

Additional Information  

• Accessibility: We are committed to an inclusive recruitment process.  Accommodation is available upon request at any stage. 

• AI in Hiring: All applications are reviewed by our Talent Acquisition team—no AI screening or automated decision-making is used. 

• Background Check: Final candidates will be required to complete a criminal background check. 
• Work Authorization: Candidates must be authorized to work in the country where the role is based. Sponsorship is not available for this position.

• Employment Equity: We encourage applications from women, Indigenous peoples, persons with disabilities, and visible minorities. 

• Compensation: Pay is based on skills, experience, and internal equity. 

 #SPTN #Ownit 

Our organisation:
Nutreco is a global leader in animal nutrition and fish feed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for agriculture and aquaculture. Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future.

Equal Opportunity Employer: 

Nutreco is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Nutreco is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.