Part-Time Fitness Attendant

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

 

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

 

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

The Harmonie Club is a special oasis in the heart of Manhattan for discerning members to enjoy dining, social events, athletic facilities, diverse programming, and camaraderie.  We offer a workspace with complimentary coffee and wifi on weekdays and a historic clubhouse that features a beautiful oak-paneled dining room with gold-leaf ceiling and antique Caldwell chandeliers, timeless ballrooms for special events and corporate gatherings, and a welcoming atmosphere that many members enjoy as their home away from home. 

Overview

 

The Recreation Attendant  is responsible for assisting resort guests with equipment; explaining proper equipment usage and safety; and monitoring the activities during operating hours.

Responsibilities

• Maintains assigned areas and equipment; including distributing equipment and instructing guests on proper usage.
• Issues activity and safety equipment.
• Follows proper service and maintenance schedules for equipment and activity surfaces.
• Instructs guests on safety procedures; explains and witnesses completion of “Release and Waiver of Liability” forms; disciplines violations of established procedures.
• Operates Company vehicles and equipment according to established procedures.
• Provides a sociable and professional atmosphere at all times.
• Maintains knowledge of all Resort facilities in order to enhance guest satisfaction.
• Requests proper identification from guests for facility usage in order to avoid abuse/misuse of Resort facilities and equipment.
• Maintains proper and suitable recreation areas.
• Practices safety procedures in the performance of all duties.
• Verifies cash totals and change supply at the beginning and end of each shift; follows proper cash register operation procedures; accurately accounts for all monies received and places in the drop safe at the end of the day.
• Follows proper key sign-out and sign-in procedures.

Qualifications

• High School degree or equivalent preferred. 
• Ability to interact with guests and coordinate social activities.
• Flexible and long hours sometimes required. 
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. 
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. 
• Must be able to multitask and prioritize departmental functions to meet deadlines. 
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. 
• Attend all hotel required meetings and trainings. 
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. 
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. 
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. 
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. 
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. 
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. 
• Must be able to cross-train in other hotel related areas. 
• Must be able to maintain confidentiality of information. 
• Must be able to show initiative, including anticipating guest or operational needs. 
• Perform other duties as requested by management. 
• Maintain a friendly and warm demeanor at all times.