Sr Social Work Supervisor (After-Hours Unit)

This individual must direct and oversee the provision of After-Hours Unit CPS Assessments and CPS Investigations by a staff of four (4) Sr. Social Workers. They will be responsible for implementing work standards and expectations within this unit/program area, as defined by state/federal guidelines, NC General Statutes, and county/agency policies. This individual will gather and evaluate unit data to measure performance, review dictation for accuracy and compliance, conduct regular conferences, assess case situations and progress, and provide direction and guidance to ensure compliance.

The After-Hours Unit Sr. Social Work Supervisor should have excellent assessment skills, sound judgment, and the ability to serve children and families from all socioeconomic backgrounds with a range of mental capacities, without personal bias. Excellent written and verbal communication skills are also necessary for this position.

This position requires excellent customer service and interview skills in order to assess the needs of children and families.  However, flexibility in scheduling is needed to meet the needs of the families served and the mandated time frames. The Sr. Social Work Supervisors frequently have meetings scheduled between the hours of 8:00 am-5:00 pm.

Qualifications include a Master's Degree in Social Work from an accredited School of Social Work; 

a Bachelor's Degree in Social Work from an accredited School of Social Work, completion of the Child Welfare Collaborative, and one year of directly related child welfare experience; 

a Master's Degree in Counseling or a human services field from an accredited college or university and one year of social work, counseling, or directly related child welfare experience; 

a Bachelor's Degree in a human services field from an accredited college or university and two years of directly related child welfare experience; 

or a Bachelor's Degree from an accredited college or university and three years of directly related child welfare experience. 

A higher education level may be considered as a substitution for all or part of the experience requirement.

Valid driver's license required.

• A valid driver’s license is essential for this position, as travel outside the office is common. The  Sr. Social Work Supervisors frequently attend court hearings, participate in community-based meetings, and respond to emergency situations as needed.

Previous supervisory experience is a plus.  Bilingual skills (English/Spanish) are also a plus.

• The After-Hours Unit Sr. Social Work Supervisor is responsible for directing and overseeing the work of a unit comprising four Sr. Social Workers.

• This individual will collaborate with Child Welfare Sr. Social Workers, Supervisors, Program Managers, and all other members of the division.

• The Supervisor will implement work standards and expectations within this unit as defined by state and federal guidelines, North Carolina statutes, and county/agency policies. They will gather and evaluate unit data to measure performance, regularly review documentation for accuracy, and ensure compliance with federal, state, and county standards, statutes, and protocols.

• Additionally, the Supervisor will conduct conferences, evaluate case situations and progress, and provide direction and guidance to ensure compliance.

• The Sr. Social Work Supervisor will supervise and guide Sr. Social Workers who assess and evaluate allegations of child abuse, neglect, or dependency. They must also assess families' strengths and needs, describe safety factors, and determine appropriate safety responses.

• Responsibilities include assessing child safety, developing safety response plans with parents or caretakers, initiating court intervention when necessary to ensure child safety, and continuously assessing and evaluating the family's progress toward identified goals.

• Timely documentation is crucial. The Supervisor must ensure that all interactions are documented in accordance with the mandated state guidelines and timeframes. This includes completing documentation in compliance with county, state, and federal requirements to provide appropriate services to children and families.

• The Supervisor will also collaborate with families to ensure the safety, well-being, and permanence of children and may frequently work with law enforcement, medical personnel, and other community resources.