Community Liaison, Community Service (AWC)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been consistently ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Community Liaison, Community Service (AWC)

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

The University of Pennsylvania Carey Law School is one of the nation’s oldest and most distinguished law schools. The school offers a distinctive cross-disciplinary legal education, drawing on the depth and breadth of the University of Pennsylvania. The resulting intellectual opportunities and professional relationships bridge traditional boundaries and disciplines, making the University of Pennsylvania Carey Law School an extraordinarily supportive academic community for its scholars and students alike.

The University of Pennsylvania Carey Law School staff play a critical role in providing a world-class educational environment, supporting faculty, students, alumni, and fellow staff members in a collaborative and ambitious environment.

This part-time position supports a project intended to create resources for community service in Philadelphia courts. Community liaisons will represent a region of Philadelphia (West, North, or South) and work with a team of two other liaisons led by a Project Coordinator. Liaisons will work 10-20 hours per week between September 2026 and June 2027, which will include weekly meetings. During the pilot project between January 2027 and June 2027, liaisons will be expected to respond to clients within their region within 24 business hours or to forward the message to the Project Coordinator within that timeframe. The team will work remotely, but liaisons should be based in Philadelphia or near enough to frequently meet with community groups and attend events.

Job Description

Community Support

• Communicate frequently with the Project Manager to establish and follow goals, progress, and timelines.
• Plan, attend, and execute promotion and conclusion events.
• Respond to client concerns as they appear within 24 business hours.
• Respond or elevate concerns in a timely and professional manner.
• Work with vulnerable populations and community members and organizations with sensitivity and professionalism.
• Meet with other stakeholders and provide support to community groups, court representatives, and stakeholders as needed.
• Suggest ideas for project improvement and efficiency to the Project Manager.
• Attend court as necessary to provide support and information.
• Hold sessions for clients as needed to explain the program, provide support, and instruct in website and computer usage.
• Ensure progress is met or goals are revised in a timely and appropriate manner.
• Provide varied and complex support and assistance to all staff as necessary (reports, event staffing, etc.).
• Additional duties as assigned by the Project Coordinator.

Other

• Other duties as assigned

Qualifications 

• Familiarity with at least one region (North, South, or West) of Philadelphia
• Experience interacting with or working for Philadelphia community groups and nonprofits
• Experience with and sensitivity to vulnerable populations including justice-involved individuals
• Knowledge of court systems, especially within Philadelphia
• Reliable communication and ability to attend online meetings
• Organized, adaptable, energetic and articulate with a positive attitude
• Demonstrated ability to work independently and as part of a team
• Familiarity with internet use and ability to teach others how to use a website like LinkedIn
• Experience with Google Docs and Microsoft Word and Excel
• Ability to travel and staff events within Philadelphia
• Ability to solve problems and provide support to community members and vulnerable populations

This position pays between $25.00- $30.00/hour and is determined based on candidacy.

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. For clarity, this includes not discriminating on the basis of ethnicity, gender, gender identity or expression, and military status as required by the American Bar Association Standard 205.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Law School

Pay Range

$7.25 - $30.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.