Leasing Professional - Rivenwood

What you’ll do - Includes but are not limited to:

Leasing Responsibilities:

• Market and promote the community and available units in a professional and persuasive manner.
• Schedule and conduct property tours with prospective residents, showcasing apartments and community amenities.
• Identify prospective residents’ needs and provide tailored solutions while maintaining a positive, enthusiastic demeanor.
• Accurately explain lease terms, community policies, and rental rates to prospects and residents.
• Secure commitments and complete necessary leasing paperwork promptly and accurately.
• Support marketing efforts, including providing input on promotions, advertisements, and market trends.
• Maintain a thorough knowledge of the property, including pricing, availability, lease terms, and unit features.
• Monitor and analyze local market conditions, competition, and trends through regular surveys and reports.
• Inspect and ensure vacant units are ready for showings, addressing any concerns proactively.
• Collaborate with the Community Manager to enhance property curb appeal and overall presentation.
• Conduct follow-ups with prospective residents and maintain positive resident relations.
• Communicate effectively with the Maintenance Supervisor and Community Manager regarding property needs and resident concerns. 

Administrative Responsibilities:

• Accurately prepare and manage leasing paperwork, including applications, leases, addenda, and move-in packets.
• Collect and process security deposits, rent payments, and other resident fees.
• Maintain organized and up-to-date resident files and records.
• Complete and follow up on service requests with the Maintenance Department.
• Adhere to company accounting practices, including income tracking and petty cash management.
• Prepare and send thank-you notes and follow-up correspondence to prospective residents. 

Customer Service Responsibilities:

• Provide exceptional service to residents, prospects, and visitors while maintaining a professional demeanor.
• Assist in resolving resident inquiries, service requests, and concerns in a timely and empathetic manner.
• Foster a clean, safe, and well-maintained community by collaborating with the Resident Manager and Maintenance team.
• Ensure compliance with Fair Housing laws, the Americans with Disabilities Act (ADA), and company policies on safety and hazardous materials.
• Represent the community and the organization in a professional manner, maintaining a neat appearance and businesslike attitude in all interactions.

Qualifications and Experience:

• Prefer 1-2 years of experience in Leasing for Property Management
• Lease-up experience strongly preferred
• Proficient at Microsoft Office, including Word and Excel
• Experience with OneSite strongly preferred
• 2 years Previous Experience in Sales
• Experience with Entrata Software a strong plus

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a  work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.