Team Resources Coordinator

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Who are we?  What do we do?  Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth.  As we continue to grow and expand, this allows us to offer career paths and opportunities.  We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.

What can I expect from working at Proctor Loan Protector?

• Fun work environment with a variety of work
• Being part of a team
• Career growth
• Ability to highlight your skills
• Feel valued
• Great benefits, pay and culture

*Proctor Loan Protector does not sponsor any type of work visa’s or STEM programs.

Tell me more about this role, what would I be doing?

Summary:

The Team Resources (TR) Coordinator is responsible for providing administrative and operational support to the Team Resources department across a range of functions, including onboarding, managing employee records, HR reporting, day-to-day employee support, and ensuring compliance with HR policies and procedures.

This role provides support to the team resource function as needed and must be able to maintain a high level of confidentiality with sensitive and protected information. Must feel comfortable working with minimal supervision.

Essential Duties and Functions: include the following. Other duties may be assigned.

• Adhere to a set schedule.
• Other duties as assigned.

The TR Coordinator is responsible for assisting with all or part of these areas:

• Facilitate new hire onboarding, including pre-employment paperwork, background and drug checks, and coordinating training sessions.
• Coordinate with temporary staffing vendors or external partners as needed.
• Maintains teammate records, ensuring completion and accuracy of details such as teammate contact information, job classification, pay rates, organizational structure, and other key details.
• Plan, coordinate, and execute frequent teammate engagement activities to foster a positive and inclusive workplace culture.
• Assists in the execution of TR projects and initiatives aimed at improving TR processes, teammate engagement and organizational development.
• Prepare and distribute TR related communications and announcements.
• Plans and supports company-wide communications.
• Updates job knowledge by participating in educational opportunities.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Produce and submit reports on general HR activities and assist in ad-hoc HR projects, such as collecting employee feedback.
• Track and report key HR metrics such as turnover, headcount, and time-to-fill.
• Provide administrative support to HR leadership, including scanning, filing, naming documents and preparing reports.
• Pursues a course of personal, professional development.

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• 1 – 3 years’ experience in a similar position
• Ability to use discretion, exercise good judgment and resourcefulness.
• Bachelor’s degree in Human Resources, Business Administration or equivalent education/work experience.
• Excellent verbal & written communication and ability to resolve conflict.
• Ability to work independently and exercise sound judgment.
• Previous experience in HR or administrative roles is preferred.
• Responsible for personal ongoing development

Preferred:

• 1+ years’ experience in Human Resources

Physical Requirements Necessary on a Regular Basis:

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day
• Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day
• Vision sufficient for use of a computer monitor.
• Sedentary position. Ability to sit at a desk 7-8 hours per day.
• Workers are not substantially exposed to adverse environmental conditions.
• Lifting and/or carrying (<10 lbs.)
• Manipulate small and/or large bulky objects
• Standing, reaching, kneeling, stooping, bending, pushing and pulling may be required.

Pay Ranges:

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more.  We offer competitive pay while still allowing for compensation growth within the position and company.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement:
The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.  

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.