- Education
- Master
- Source
- Fountain
Description
Join Our Team as a House Attendant!
The House Attendant plays a key role in creating a clean, welcoming, and enjoyable environment for guests. This position is all about keeping public areas sparkling, assisting guests with friendly and helpful service, and supporting the setup of events that add excitement to their stay. In addition to being a behind-the-scenes hero for the housekeeping team, the role requires individuals who are detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude.
KEY SKILLS/RESPONSIBILITIES
- Master of the Mess-Free Zone: Keep every nook and cranny spotless—from equipment to facilities—because sparkling clean is the only way we roll.
- Shine Patrol: Tidy up lobbies, hallways, and restrooms so they’re not just clean—they’re impressively polished. Carpets, furniture, and fixtures should all be guest-ready and gleaming.
- Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service.
- Event Sidekick: Help set the stage for meetings and events. Whether it’s chairs, tables, or tech, you’re part of the behind-the-scenes magic.
- Safety First, Always: Keep sensitive areas secure, handle lost-and-found items like a pro, and follow safe work habits to stay injury-free and ready for action.
EDUCATION & EXPERIENCE
- High school diploma or equivalent preferred; experience in a hotel or related field is a plus.
- Valid driver’s license for the applicable state required, along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific.
- Ability to perform well in stressful or high-pressure situations.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Homey, comfortable suites minutes from Lake Norman are yours – no matter how long your stay. Local dining, shopping, and seasonal festivities abound in downtown Charlotte, a short drive away, and we're just two blocks from Lake Norman Regional Medical Center. Breakfast and WiFi are on us, and pets are always welcome. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:
