Production Control Clerk - Lead

Production Control Clerk - Lead 

Location: NAS Whidbey Island, Washington 

Type: Non-Exempt  

Work Schedule: Full-Time 

Compensation: $37.46-$37.46 / Hour 

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.  

Full-Time benefits of a Production Control Clerk Lead at Tessera include: 

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance  

• $7.15/hour Health and Welfare Benefit 

• Flexible Spending Accounts for both medical and dependent care  

• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave 

• Potential shared earning bonus 

• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents 

• Professional development, certifications, and training opportunities 

• Verizon wireless discount 

• Employee Assistance Program (EAP), and an engaging wellness program 

• Public Service Loan Forgiveness eligibility for full-time employees 

Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.  

Tessera is seeking an experienced Production Control Clerk Lead. The Production Control Clerk Lead is a working lead responsible for supporting the effective and efficient execution of the end-to-end (E2E) work management process. This position assists with work reception, client interface, preventive maintenance (PM) generation, planning and scheduling integration, material integration, shop execution, reporting, and closeout while supporting Production Control Clerks and operational coordination.   

Typical duties include but are not limited to:  

• Under the guidance of the Production Manager and in collaboration with key project personnel, helps define and suggest areas for improvement to the E2E work management process.   

• As a lead, coaches and trains Production Control Clerks and other personnel on work management processes.  

• Supports the Production Manager by making suggestions to the shop scheduling process, ensuring planning, material availability, and shop availability are integrated to optimize execution wrench time.   

• Coordinates with the Reliability/EAM team to assist the Production Control Manager in ensuring required NAVFAC Maximo entries are completed and core data is aligned within TMAX, including assets, PMs, and Job Plans.   

•  Responsible for ensuring warranty data is added to TMAX, Clerks are alerted through TMAX, and warranty issues are resolved or escalated.   

• Enters new work orders, posts labor, posts material, closes work orders, and reflects status in the NAVFAC Maximo system.   

• Must be proficient in Microsoft Office, including Outlook, Word, Excel, and Maximo.  

•  Responsible for the liability limit, bullet, and Government Purchase Card (FedMall) processes.  

• Works with PWD and clients as needed and maintains professional relationships and support for DPW shops.  

• Assists the Manager with identifying requirements and improvement suggestions for internal and client-facing reporting requirements, including contract reports, internal reports, and automated alerts.   

•  Provides Shop Supervisors and Foremen with accurate data as required.   

•  Fills in as a Production Control Clerk for work reception and tracking as needed due to shift schedules, leave periods, and peak periods.   

• Coaches, mentors, and trains the Production Control Team.  

• Notifies the Manager of employee concerns and may help diffuse situations while maintaining a respectful demeanor.   

• Coaches' employees on performance, understanding work tasks, and using time efficiently, while notifying the Manager of concerns or issues as they arise.   

• Identifies requirements and improves internal, Public Works (PW), and client facing process and reporting requirements including contract reports, internal reports, and automated alerts. Ensures all key reports and deliverables are provided to PWD per contract – including leveraging PowerBI dashboards.  

• Contribute to a supportive team environment   

Qualifications:   

• Highschool diploma/GED is required. 

• Minimum 5 years of experience in a closely related field. 

• Proven experience in workorder processing and management.    

• Significant experience with a CMMS – preferably Maximo.  

• Significant experience with reporting processes and applications such as MS excel, PowerBI.  

• Knowledge of key maintenance management processes.  

•  Employees expected to achieve the Certified Reliability Leader (CRL) or Certified Maintenance Manager (CMM) designation within 2 years of start. 

Physical Requirements: 

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.   

• Must be able to lift and/or move up to 25 pounds. 

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties. 

• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.  

• Must have the perseverance to work effectively under pressure for extended periods of time. 

Requirements:  

• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance. 

• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.  

• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.