Senior Sales Incentive Compensation Analyst

Overview

Join Our Team at Wheels Up

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

 

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

 

Role Overview: What You’ll Be Doing

The Senior Sales Incentive Compensation Analyst is responsible for the administration, calculation,validation, reconciliation, and ongoing operational support of the Company’s sales incentive andcommission programs. This role serves as a key partner to Sales, Sales Operations, Finance, Payroll, HR, andTotal Rewards to ensure sales compensation payments are accurate, timely, auditable, and administeredconsistently with approved plan provisions.

 

The Senior Analyst will manage complex commission calculations and sales crediting arrangements,investigate and resolve compensation issues, maintain strong financial and operational controls, andprovide analytical support for sales compensation forecasting and plan design changes. This position willalso play an important role in improving and automating sales incentive compensation processes andsupporting the continued evolution of the Company’s sales compensation technology and governanceframework.

Responsibilities

Sales Incentive & Commission Administration 

• Administer monthly, quarterly, and annual sales incentive and commission programs across multiple sales teams and plan structures.
• Calculate commission and incentive payouts based on sales performance, attainment, crediting rules, commission rates, thresholds, accelerators, hurdles, and other applicable plan
• Validate sales production and performance data prior to calculating incentive
• Process approved commission adjustments, exceptions, recoveries, chargebacks, guarantees, draws, and other plan-specific transactions.
• Support commission administration related to new hires, transfers, promotions, leaves of absence, terminations, and other employee changes.
• Prepare final commission payment files and supporting documentation for Payroll

Sales Crediting & Data Validation

• Review sales crediting to ensure transactions are appropriately attributed to the correct salesperson, account, territory, region, or business unit.
• Administer commission-sharing arrangements across sales teams, including shared accounts, split transactions, referrals, and cross-regional or cross-business transactions.
• Partner with Sales Operations and Finance to reconcile differences between CRM, booking, revenue, gross profit, and commission data.
• Investigate missing, duplicated, incorrectly credited, or otherwise anomalous sales
• Maintain appropriate documentation supporting manual adjustments, crediting decisions, and approved exceptions.

Reconciliation, Controls & Audit

• Perform pre-payment and post-payment commission reconciliations to ensure payment
• Develop and maintain commission calculation controls designed to minimize errors and ensure consistent application of sales compensation plan provisions.
• Maintain complete and auditable documentation supporting commission calculations, adjustments, approvals, and payments.
• Identify calculation discrepancies, data-quality issues, and potential commission overpayments or underpayments and coordinate appropriate corrective action.
• Support internal and external audit requests related to sales
• Maintain historical commission records and calculation documentation in accordance with Company retention requirements.

Reporting & Analytics

• Produce individual salesperson statements detailing performance, attainment, credited production, commission rates, adjustments, and incentive payouts.
• Identify unusual payout patterns, outliers, or potential calculation issues requiring further
• Support Finance forecasting and accrual processes by providing projected, earned, and paid commission information.
• Assist with commission modeling and scenario analysis associated with proposed changes to existing incentive compensation plans.
• Provide data and analytical insights that help Sales and Total Rewards understand incentive performance and compensation outcomes.

Employee & Sales Leadership Support

• Serve as a primary point of contact for salesperson and sales leader questions regarding commission calculations and payments.
• Research and resolve commission inquiries and disputes in a timely, accurate, and professional
• Clearly explain commission calculations, sales crediting decisions, and incentive plan mechanics to employees and business leaders.
• Coordinate across Sales Leadership, Sales Operations, Finance, Payroll, HR, and Total Rewards to resolve commission-related issues.
• Maintain an organized and auditable process for tracking commission inquiries, disputes, adjustments, and resolutions.

Process Improvement & Sales Compensation Technology

• Develop and maintain standard operating procedures for sales incentive compensation
• Document commission calculation methodologies, source data, approval processes, and control
• Identify opportunities to automate manual commission processes, strengthen controls, and improve data accuracy and administrative efficiency.
• Support the implementation and ongoing administration of sales incentive compensation
• Assist with testing commission system configurations, calculation logic, integrations, and system
• Help establish consistent sales compensation administration practices across business units, regions, and sales teams.
• Support annual and periodic sales compensation plan implementation, including plan setup, testing, participant readiness, and rollout activities.

Qualifications

Required

• Bachelor’s degree in Finance, Accounting, Business, Human Resources, Economics, Analytics, or arelated discipline, or equivalent relevant experience.
• 4+ years of experience in sales compensation, incentive compensation, commissions administration,compensation analytics, sales operations, finance, or a closely related discipline.
• Demonstrated experience calculating and administering complex sales incentive or commissionplans.
• Advanced Microsoft Excel skills, including experience working with large datasets, complex formulas,lookups, reconciliation processes, and analytical models.
• Strong analytical skills with exceptional attention to detail and accuracy.
• Experience reconciling data across multiple systems and identifying data or calculationdiscrepancies.
• Ability to interpret compensation plan provisions and translate them into accurate calculations andadministrative processes.
• Strong organizational skills and the ability to manage multiple recurring deadlines in a fast-pacedenvironment.
• Strong written and verbal communication skills, including the ability to explain complexcompensation calculations to employees and business leaders.
• Ability to handle sensitive compensation information with appropriate discretion and confidentiality.

 

Preferred

• Experience supporting sales compensation programs within a complex, multi-business-unit, multiregion, or publicly traded organization.
• Experience with incentive compensation management platforms or sales compensation technology.
• Familiarity with CRM, ERP, HRIS, payroll, financial planning, or sales reporting systems.
• Experience supporting commission accruals, forecasting, financial controls, or audit processes.
• Experience with sales crediting methodologies, shared commissions, split deals, referrals, or crossregional sales arrangements.
• Experience participating in sales incentive plan implementation, testing, or process automationinitiatives.

Key CompetenciesSuccessful candidates will demonstrate a high degree of analytical rigor, ownership, and customerorientation. The role requires the ability to balance precision and controls with the practical needs of adynamic sales organization.

 

Key competencies include analytical problem solving, attention to detail, financial acumen, processdiscipline, stakeholder management, communication, customer service, judgment, continuousimprovement, and the ability to operate effectively across Sales, Finance, HR, Payroll, and Total Rewards.

 

Success Measures

Success in this role will be demonstrated through accurate and timely sales incentive payments, strongcommission controls and documentation, effective resolution of employee and sales leader inquiries,improved efficiency and automation of compensation processes, high-quality partnership with crossfunctional stakeholders, and consistent administration of sales incentive plans across the organization.

What We Offer

What We Offer: Salary Range & Benefits

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The salary for this role ranges from $90,000 - $120,000, depending on a variety of factors. We don’t typically start individuals at the top of the hourly rate; your place within the range is based on what you bring to the table.

Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance.

 

We also offer a range of benefits designed to support your well-being and personal life, including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance through BrightDime
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.

 

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age , disability,  genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

 

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

 

Need Accommodations?

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at [email protected]. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.

 

We look forward to learning more about you and how you can contribute to the Wheels Up journey!