Executive Assistant and Office Manager

About the Role

We are looking for an organized, thoughtful, and proactive Executive Assistant (EA) to our founders, who will also serve as the Office Manager for our New York City office. 

In this unique role, you’ll have the opportunity to establish trust and build rapport with our founders to organize their most precious asset: their time. You will improve our founders’ effectiveness through your thoughtful and organizational touches by managing calendars, coordinating activities while avoiding scheduling conflicts, anticipating their needs, and predicting thoughtful ways to improve their ability to be even more effective in their day-to-day. 

Similarly you will scale your thoughtful nature to owning the Office Management responsibilities to create an unparalleled in-office vibe for our employees. You’ll actively promote and facilitate in-person collaboration by partnering to create events, activities, and safe spaces for meaningful interactions among our NYC employees. Whether through thoughtfully designed workspaces, or cultivating experiences for engaging team events, you will promote face-to-face connections that foster creativity, teamwork, and a strong sense of community. Your efforts will build a dynamic office environment where execs and employees feel motivated to mingle, collaborate, share ideas, and contribute to a thriving workplace culture.

This role is perfect for someone who is thoughtful, organized and proactive, and thrives on building connections, planning engaging experiences, and making the office a place people genuinely love coming to. 

What you will do

• Calendar Management: Manage and maintain complex and ever-changing calendars for the CEO and CPO, including scheduling internal and external meetings, managing conflicts, and prioritizing commitments based on strategic importance.
• Meeting Logistics: Coordinate all aspects of meetings, including securing venues and arranging necessary technology.
• Travel Coordination: Arrange comprehensive domestic and international travel logistics, including flights, accommodations, ground transportation, and detailed itineraries.
• Operational Support: Manage vendor relationships, process expense reports, and lead special projects that range from research to high-stakes event logistics.​ Be the main point of contact for the building management team; liaison with the office super to ensure the office is running smoothly.
• Office Operations: Orchestrate daily operations for the NYC office either directly or through vendor relationships (e.g., vendors for lunches, snacks, ​office supplies and onsite housekeeping), and ensure the office supports a productive work environment. Coordinate deliveries and proactively restock.
• Communication Hub: Act as a central liaison to share pertinent information or office-wide announcements, proactively sharing updates as needed. 
• People Partner: Partner with members of the People Team to aid in onboarding activities including security key card registrations, lunch account registrations, seating arrangements, IT set up, office tour, and more! Welcome traveling employees as well as external guests with a true white-glove experience–from in-office guidance to city recommendations, travel and dining arrangements.

What we are looking for

• Experience: 4+ years of experience in an Executive Assistant, Office Management, and/or other relevant capacity, preferably within a fast-moving company, start-up or tech environment.
• Education: Bachelor’s degree in Business, Communications, Human Resources, or a related field.
• Autonomy & Judgment: A professional who doesn't wait for explicit instructions but instead uses their expertise to "do the right thing" and drive work forward.
• Organizational Mastery: Exceptional ability to bring organization and structure to complex situations and prioritize tasks effectively in an environment where information may be incomplete.
• Communication: Clear, concise, and timely communication skills with a focus on breaking down silos and fostering cross-functional dialogue.
• Technical Savvy: Proficiency in Google Workspace, Slack, VMS, and a willingness to iterate rapidly with new digital platforms and project management tools.

Bonus

• Prior experience in a startup that has scaled to 200+ employees.

Benefits & Perks:  #LI-Hybrid

• • Hybrid work schedule with weekly lunches and stocked fridges 
  • Prorated for total length of engagement: 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
  • Commuter Benefits 
  • 401K Benefit
  • Competitive health, dental, and vision insurance options