- Location
- Riga (LVA), Latvia
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Workday
Description
Job Responsibilities
- Daily cooperation with Sales Managers and customers;
- Coordination of orders, deliveries, and new projects;
- Monitoring and control of warehouse inventory levels;
- Administration of customer contracts;
- Coordination and resolution of customer complaints, claims, and requests;
- Data entry and maintenance in the company's information systems.
Candidate Requirements
- Higher education;
- Good command of English, both spoken and written (knowledge of Russian will be considered an advantage);
- Excellent communication, planning, and organizational skills;
- Ability to effectively manage multiple tasks simultaneously and set priorities;
- High level of accuracy, sense of responsibility, and customer service orientation.
We Offer
- Competitive remuneration based on your experience, knowledge, and competencies;
- DS Smith offers a competitive and transparent bonus scheme that, following the probation period, provides an opportunity to earn up to an additional 50% of the base salary, depending on achieved results and individual performance;
- 24/7 accident insurance;
- Private health insurance after the probation period;
- Gifts for work anniversaries and various employee recognition programmes;
- Career and professional development opportunities within an international company;
- Work in a professional, responsive, and supportive team;
- Company events and team-building activities throughout the year;
- A stable and long-term position within an international company.
Gross monthly salary: EUR 2000.
#LI-MR
Skills
Customer Service
