- Location
- Netherlands, Amsterdam
- Workplace
- Hybrid
- Department
- Marketing
- Experience
- 1+ years
- Source
- Lever
Description
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First - We act in the best interest of the runner
· Word is Bond - We do what we say we’ll do
· Champion Heart - We give our all in everything we do
· There is no “I” in Run - We stay generous with our humanity
· Keep Moving - We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Your Job:
As the eCommerce Operations Specialist, EMEA, you will help ensure that Brooks’ EMEA digital commerce experience runs smoothly, accurately, and efficiently across all operational touchpoints.
You will coordinate day-to-day website operations, monitor order flow and customer-impacting issues, support testing and release activities, analyze operational performance, and maintain the processes that power Brooksrunning.com/eu.
Working closely with the Manager, eCommerce User Experience & Operations, EMEA, as well as Digital Products, IT, Customer Service, CRM, Merchandising, Content, Analytics, and external partners, you will support the eCommerce team in identifying customer friction, resolving operational issues, and continuously improving the digital experience for runners across EMEA.
The ideal candidate is organized, detail-oriented, and eager to learn how eCommerce operations, technology, and customer experience come together. You are curious and motivated to help the team keep day-to-day operations running smoothly for runners across EMEA.
