Bilingual Energy Assistance Specialist

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist!

Do you speak both English and Spanish and want a temporary job where you can truly make a difference? Join Eastern Idaho Community Action Partnership (EICAP) as a Bilingual Energy Assistance Specialist in our Idaho Falls office. This is a great opportunity to use your language skills to support families who need help with their utility bills.

What You'll Do

• Support Clients: Greet visitors, answer phone calls, and assist clients with questions.
• Guide Applications: Help families complete applications and verify required documentation.
• Ensure Accuracy: Enter data correctly and review applications for completeness.
• Work as a Team: Collaborate with colleagues, clients, and partner organizations.
• Maintain Confidentiality: Handle sensitive client information with discretion.
• Stay Organized: Keep a consistent schedule set by the program coordinator.
• Community Outreach: Assist in outreach efforts to raise awareness of energy assistance programs

Commmitment: Temporary, full-time role (40 hrs/week) for 20 to 26 weeks.

What You Bring

• High school diploma or GED required.

• Fluency in English and Spanish (spoken and written).

• Computer proficiency (Microsoft Windows applications).

• Customer service or public-facing experience preferred.

• Strong attention to detail and organizational skills.

• Familiarity with multi-line phone systems a plus.

Why Join EICAP

• Pay: $15.25/hour + paid holidays and sick leave.

• Impact: Help families maintain access to essential utilities.

• Bilingual Advantage: Use your language skills to serve a diverse community.

• Professional Growth: Gain hands-on experience in human services.

• Supportive Team: Work in a collaborative, mission-driven environment.

Apply today and help families across Eastern Idaho access the resources they need to keep their homes safe and warm.

Background Check & Drug Screening Disclaimer: Must be able to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background check and drug testing.

EICAP is an Equal Opportunity Employer.