- Location
- Washington, District of Columbia, United States · published
- Type
- Full-time
- Department
- IT
- Source
- Workable
Description
About the Role
An established leader in emergency and standby power generation services is hiring experienced Service Technicians.
Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.
What You'll Do
- Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
- Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
- Make pre-startup site visits to advise and assist installing contractors
- Provide customer-focused support to enhance relationships and resolve concerns
- Lead and support safety initiatives, ensuring compliance with safety protocols
- Support quality control programs and proper documentation of service work
- Advise on time and materials needed for various service levels
- Provide after-hours emergency response support as needed (occasional overnight travel required)
Benefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Company TruckUniforms