Nurse Manager - Neonatal ICU

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.   

Our NICU opened November 1, 2024, under Cleveland Clinic oversight. We are a 14-bed, level III NICU. We admit infants born as young as 22 weeks gestational age up to full term babies who need help transitioning to life outside the womb. We care for babies who need full-body cooling, respiratory support (CPAP, conventional ventilators, jet ventilator, oscillator), and IV nutrition support as well as attend high risk deliveries and lead neonatal resuscitations. We have a full staff of neonatologists, neonatal nurse practitioners and a dedicated respiratory therapy team who are on-site 24/7. Along with our provider team, we have a full team of therapists - physical, occupational, and speech and a dedicated dietician, who are here Monday through Friday.  Nurse patient ratios are generally 1:3 (i.e. feeder/growers) or 1:2 (i.e. CPAP, stable vent, central lines) with the occasional 1:1 for those extremely high acuity babies (i.e. cooling, unstable jet or oscillator, nitric).   
 
As a Nurse Manager, you will manage the delivery of care within the Neonatal ICU (NICU) at Akron General Medical Center. In this role, you will manage the practice of professional nursing and delivery of nurse care while offering clinical supervision, maintaining quality outcomes and supervising all aspects of personnel management and development. Ultimately, your dedication and leadership help enhance the Cleveland Clinic experience for everyone, whether they are patients, visitors or fellow caregivers.   

We are looking for someone who demonstrates flexibility and adaptability in a dynamic clinical environment, with the ability to effectively support and promote change. This individual embraces new processes, responds positively to evolving patient and organizational needs and actively contributes to continuous improvement initiatives. 

A caregiver in this position works days from 8:00AM – 4:30PM. Availability to come in and meet with night shift caregivers is required. 

A caregiver who excels in this role will:  

• Manage the practice of professional nursing and delivery of nursing care on an assigned unit.  

• Establish clinical direction of nursing care, provide clinical supervision and maintain quality outcomes and patient care standards.  

• Identify and resolve issues affecting the delivery of patient care.  

• Develop quality initiatives and implement policies and procedures to ensure efficient and effective delivery of health services. 

• Supervise caregivers and promote development.  

• Maintain adherence to JCAHO and other regulatory standards.  

• Coordinate unit operations with other units/departments.  

• Develop and monitor budgets, approve purchases and establish/revise inventory quotes. 

• Analyze personnel structure and determine staffing needs.  

• Evaluate performance, conduct selection and termination processes and develop strategic plans.  

• Participate in clinical nursing research and support foundation research activities.  

• Direct unit participation in evaluation of new products. 

• Approve purchases and establish or revise inventory quotes. 

• Assist in the development and monitoring of budget. 

Minimum qualifications for the ideal future caregiver include:  

• Master’s Degree in Nursing (MSN) - if in neonatal care services, perinatal care services, Level 3 Obstetric Service area or Level 4 Obstetric Service area 

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross 

• Advanced Cardiac Life Support (ACLS) certification through the American Heart Association (AHA) or ALS through the American Red Cross Certification upon or within one year of hire  

• Neonatal Resuscitation Program (NRP) through the American Heart Association (AHA) 

• Three years of recent clinical nursing experience, including at least one year of healthcare management experience 

• High degree of clinical expertise in the specialty area 

• Demonstrated leadership, management, communication, counseling, problem solving, decision making, conflict resolution and group process skills 

Preferred qualifications for the ideal future caregiver include: 

• Two years of NICU Level 3 or 4 RN experience