Manager, AML/KYC Managed Services, Financial Crime Compliance - Highland Hills, OH / Phoenix, AZ

Job Description:

AML RightSource is the leading expert solutions provider of managed services and advisory, dedicated exclusively to financial crime compliance. As financial crime continues to evolve, we help organizations stay ahead through expert-led services and deep industry knowledge. 

Specializing in anti-money laundering, financial crime prevention, and third-party compliance, we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7,000 specialized, trained professionals, AML RightSource partners closely with clients to transform their compliance programs into strategic advantages. 

Our focused expertise and partnership-driven approach ensure adaptable, scalable solutions that meet today’s complex regulatory demands. We empower organizations to strengthen compliance, protect their businesses, and confidently navigate an ever-changing financial crime landscape.

About the Position

The Opportunity: Lead, Deliver, and Grow

Join AML RightSource, the global leader in managed services and expert solutions dedicated to preventing financial crime. We are seeking an experienced people leader with AML/KYC operations expertise who has successfully managed compliance teams and client deliverables in a fast-paced, metrics-driven environment.

Quick Impact & Rewards

• Flexibility: Hybrid, with strategic on-site collaboration at our Highland Hills, OH or Phoenix, AZ hub. Employees should expect periodic on-site attendance for team collaboration, training, client meetings, and business needs.

• Scale: Lead day-to-day delivery for AML/KYC managed services teams (25+ Analysts), overseeing performance, workload management, quality reviews, and operational efficiency.
• Leadership: Coach and develop Analysts and Senior Analysts, foster team growth, and shape a strong talent pipeline within Financial Crime Compliance.

Who Will Be Successful in This Role

• Have led AML/KYC or Financial Crime Compliance teams and enjoy developing talent.
• Are comfortable managing operational metrics, quality standards, and client expectations.
• Can balance multiple priorities while maintaining exceptional service delivery.
• Enjoy building strong client relationships and solving complex business challenges.

Core Responsibilities

Operational Leadership & Performance Management

• Lead and develop a team of 25+ AML/KYC Analysts; drive high performance, quality, and accountability.
• Identify and cultivate high‑potential talent, preparing Analysts for Senior Analyst progression.
• Implement process improvements to strengthen efficiency, throughput, and compliance quality.

Client Delivery & Relationship Management

• Serve as a primary delivery partner for key clients—presenting insights, results, and operational recommendations.
• Support the execution of client KPIs/KRIs, ensuring adherence to Statements of Work and regulatory expectations.
• Collaborate with cross‑functional teams to address client feedback and optimize service outcomes.

Project & Operational Execution

• Oversee day‑to‑day workflow, quality control, metrics reporting, and SLA achievement.
• Manage multiple concurrent workstreams, ensuring effective prioritization in dynamic environments.
• Translate data-driven insights into actionable recommendations for clients and senior leadership.

Advisory & Business Growth Support

• Partner with internal stakeholders to deepen subject matter expertise across AML, KYC, and financial crime compliance.
• Identify opportunities to expand current client services, enhance advisory offerings, and support strategic projects.
• Contribute to the development of best practices, playbooks, and operational models.

Required Qualifications

• Bachelor’s Degree and 5+ years of progressive AML, KYC, Financial Crime Compliance, or related compliance experience, including experience leading teams and managing operational delivery.
• Strong AML Investigations, KYC Review, Financial Crime Risk, Compliance Operations, BSA/AML, Enhanced Due Diligence (EDD)/Customer Due Diligence (CDD) or related compliance experience.
• 2+ years of direct people management experience, managing teams within compliance, risk, investigations, or financial crime operations. 
• Experience leading and driving operational performance, quality metrics, and service delivery. 
• Proven project leadership experience, including timeline creation, cross-functional coordination, and execution management.
• Demonstrated ability to operate independently, manage multiple priorities, and adapt quickly in fast-paced environments.
• Strong collaboration and communication skills, with the ability to influence and partner across teams.
• Ability to work in a hybrid environment from Highland Hills, OH or Phoenix, AZ. 

Preferred Qualifications

• CAMS Certification or other industry-recognized AML credentials.
• Master’s Degree in Business, Finance, Public Policy, or related field.
• Experience in a consulting or managed services environment.
• Entrepreneurial mindset—proactive, collaborative, adaptable, and skilled at identifying opportunities for value creation.

Compensation & Benefits

• $70,000 - $87,000 annually, commensurate with experience
• Comprehensive health, dental, vision, and defined contribution retirement plan benefits  
• Paid time off and holidays (in accordance with local law)
• Professional development opportunities  
• Collaborative work environment with global exposure

Application Deadline: September 30, 2026

Applications may be submitted via the 'Apply' button above.

​AML RightSource will not consider applicants requiring employment immigration sponsorship or support for this position. This means that AML RightSource will not support any CPT, OPT, STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.

AI Screening Notice

AML RightSource may use AI tools to support candidate screening; however, all hiring decisions are made through human review.

Equal Opportunity Employer & Accessibility

AML RightSource is an Equal Opportunity Employer and we welcome diversity in the workforce. All qualified applicants will receive consideration for employment without discrimination. We are committed to providing accommodations to individuals with disabilities throughout all aspects of the recruitment process. If you require accommodation to participate in the recruitment and selection process, please email [email protected] or discuss your needs when contacted for an interview.

Recruitment Scam Alerts
We’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through email, text message, or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through “@amlrightsource.com” email addresses. If you encounter suspicious messages, do not respond.