Assistant, Sample Operations

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You are highly organized, detail-focused, and thrive in dynamic, deadline-driven environments. You enjoy collaborating cross-functionally to keep seasonal campaigns running smoothly and take pride in ensuring every sample is accurate, tracked, and ready at every milestone. Your proactive mindset and strong communication skills help you navigate fast-paced workflows with ease, especially around major campaign events and runway initiatives.

A Day in the Life:

• As a Sample Operations Associate at 11W, you play a critical role supporting seasonal campaign execution by managing the pull, tracking, and organization of samples across all key touchpoints. You use your campaign knowledge to follow product through all in-studio editorials, on model shoots, and PDP. Your core responsibilities include:
• Seasonal Campaign Execution
• Pull all campaign samples using Airtable input buys, starting 3-4 weeks prior to style outs
• Partner with Product Development and Production teams to track and communicate ETAs for late ad/rush samples
• Support Merchandising and PD in large-scale sample reviews, documenting sample notes for companywide visibility
• Coordinate sample shares with PR to ensure availability across campaign milestones
• Set up showrooms for campaign pre-meets, style outs, and still life meetings alongside merchandising and marketing teams
• Pack campaign product for local and international shoots, ensuring compliance with international shipping protocols and invoicing requirements
• Own Sport Campaign Execution: Oversee Sport sample pulls, coordinate logistics, packs, and provide on-set support to ensure seamless shoot execution
• Support International & Supplemental Campaigns: Drive sample operations for all off-calendar, global, or supplemental shoots—tracking samples from 11W/499 to destination and back
• Airtable Management
• Oversee all sample notes and approvals for in-studio shoots/editorials
• Track production ETAs for seasonal "At-Risk" product for PDP and OM
• Sample Expertise & Cross-Functional Communication
• Serve as an expert on sample correctness and communicate production changes across projects
• Provide support to the sample closet teams as needed to maintain smooth operations
• Remain the sample operations lead in the studio, making sure we are meeting all shoot, style out, and studio project deadlines

To Land This Role:

Qualifications:

• You bring strong organizational skills, excellent communication, and the ability to juggle multiple priorities with a keen sense of urgency. You’re a collaborative team player who thrives in fast-paced environments and can anticipate and solve problems proactively. We’re looking for someone with:
• A college degree or equivalent experience
• Excellent communication and relationship-building skills across cross-functional teams
• Strong organizational ability and attention to detail
• A proactive, process-oriented mindset with a keen sense of urgency
• Proficiency in Microsoft Office and general computer applications

Why You'll Want to Join Our Team:

Our Store Design & Construction team is a strategic group of creatives and project managers focused on providing a one-of-a-kind experience for customers from the moment they step inside our boutiques. We do this by building a welcoming store environment, bringing Tory’s vision to life with unique displays and fixtures at every new location and with every renovation. Our work balances the dream with practicality — we care about the aesthetics and the electrical! — and we love taking a blueprint from concept to concrete reality. As we continue to expand our global footprint and scale, we invite you to join us!

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is - . Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected].