- Location
- Madrid - Impala Office, Spain
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Main Purpose:
We are looking for an entrepreneurial and commercially driven Business Development Manager to join our growing freight forwarding business in Spain.
This is a hands-on role, based in Madrid, for a logistics professional who combines strong ocean freight expertise with proven business development capabilities. The candidate will develop new business through their existing network. They will strengthen current customer relationships and help grow them. They will contribute to growing our activities in Spain.
Key Responsibilities: Responsibilities include but are not limited to:
- Develop and implement a business development strategy for the Spanish market, with a particular focus on maritime cargo transportation.
- Identify, prospect, and acquire new customers across relevant industries and trade lanes.
- Develop and maintain strong, long-term relationships with existing customers.
- Leverage your existing network and customer portfolio to generate immediate commercial opportunities.
- Manage the full sales cycle, from prospecting and qualification through negotiation, closing, and account development.
- Prepare and negotiate commercial offers, pricing, and service solutions in collaboration with internal teams and partners.
- Monitor market trends, customer needs, competitor activity, and worldwide shipping movements to identify new business opportunities.
- Achieve agreed revenue, gross profit, and business development targets
Account Management & Customer Development
- Act as a trusted commercial partner for key customers.
- Understand customers’ supply-chain requirements and develop tailored logistics solutions.
- Find opportunities to increase customer share of wallet and introduce additional services.
- Ensure a high level of customer satisfaction and proactively address commercial issues.
- Coordinate closely with operations and other internal collaborators to ensure excellent customer service and operational execution.
Entrepreneurial & Strategic Contribution
- Take ownership of the development of the Madrid operation and contribute to its long-term growth.
- Identify new markets, customers, trade lanes, and service opportunities.
- Work closely with international colleagues and management to develop cross-border business opportunities.
- Contribute to developing the company's commercial presence and reputation in Spain.
Knowledge, Skills and Abilities
- Proven professional experience in ocean freight forwarding, with a strong understanding of international shipping, trade flows, and freight forwarding solutions.
- Demonstrated track record of business development, sales, and commercial growth within the logistics or freight forwarding industry.
- Strong existing network of contacts within the Spanish logistics/import-export community.
- Experience managing client connections and negotiating commercial agreements.
- Fluent Spanish and English, both written and spoken.
- Additional experience in Full Truck Load (FTL) transport.
- Experience working with international customers and global trade lanes.
- Existing relationships with shippers, importers/exporters, manufacturers, retailers, or other relevant cargo owners.
- Experience developing a business or market from an early stage.
Personal Attributes
- Entrepreneurial: proactive, autonomous, and comfortable building business from the ground up.
- Commercially minded: focused on results, revenue growth, profitability, and customer development.
- Hands-on: willing to combine critical thinking with day-to-day commercial execution.
- A strong negotiator and communicator: confident engaging with customers, suppliers, and international collaborators.
- Internationally minded: genuinely enthusiastic about working in a multifaceted, environment and engaging with global trade flows.
- Accountable: takes ownership of decisions, commitments, and results.
Key Relationships:
- Internal : Freight Operators team
- External : Client
Skills
Customer ServiceNegotiation