Office/Cash Claims Processor

Office/Cash Claims Processor requires 3+ years of experience in cash application or insurance related processes

Previous AS400 knowledge and experience
Detailed working knowledge of basic computer operations and systems, i.e.: Web-based search engines, Windows, and Microsoft Office products
Prior experience/knowledge of vision benefits and/or insurance industry

High level knowledge of MS Excel
Ability to quickly grasp and retain information and concepts
Minimum keystroke per hour requirement of 10,000 alpha and numeric with less than 2% error rate
Strong customer service and communication skills, both oral and written
High level of detail orientation, ability to work well under pressure and multi-task/ prioritize issues
Flexibility working in both a team and individual environments

Duties:

Accurately and timely processes simple to complex incoming payments to customer invoices/accounts
Effectively researches and resolves cash application issues using appropriate systems and with internal teams as needed
Understands and quickly processes changes resulting from new systems, plans, benefit designs, etc.
Consistently meets or exceeds agreed upon business objectives in productivity, accuracy and cycle time. Proactively works with manager to develop a self-remediation plan when standards are not being met.