- Location
- CONVERSE HEADQUARTERS, United States of America
- Type
- Full-time
- Experience
- 5+ years
- Source
- Workday
Description
The annual base salary for this position ranges from $74,300.00 in our lowest geographic market to $146,700.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
WHO YOU’LL WORK WITH
You’ll be part of a global footwear testing team based in Boston, partnering with Product Creation, Development, Engineering, Design, and Marketing teams to deliver high-performing products. This role collaborates closely with creators and testers across Boston, Shanghai, and Italy, reporting into the testing organization and helping drive product excellence through insights and consumer connection.
WHO WE ARE LOOKING FOR
Converse is looking for a curious, driven, and consumer-focused professional with a passion for footwear and product excellence. This individual combines strong analytical thinking with exceptional communication skills and thrives in a fast-paced, cross-functional environment. The ideal candidate can build meaningful relationships with testers and creators, translate product feedback into actionable insights, and influence decision-making through data-driven recommendations. A strong understanding of footwear construction, materials, manufacturing processes, and product performance is highly valued. Success in this role requires outstanding organizational skills, the ability to manage multiple projects simultaneously, and a hands-on approach to testing and product evaluation. This person is energized by collaboration, enjoys working directly with consumers, and is motivated by helping create world-class footwear that meets the highest standards of fit, comfort, and performance.
- Open to work in Boston, Massachusetts.
- 5+ years of professional experience in footwear, product testing, product development, engineering, marketing, retail, athletics, customer service, or a related field.
- Bachelor’s degree in Business, Product Development, Engineering, Sports Science, Marketing, or related field. Will accept any suitable combination of education, experience and training.
- Experience with Microsoft Office applications, data analysis, statistical reporting, and spreadsheet-based database management.
- Ability to travel up to 20% domestically and internationally.
WHAT YOU’LL WORK ON
You will lead and manage the end-to-end footwear testing process, ensuring products meet Converse’s highest standards for fit, comfort, and performance. You’ll turn athlete and consumer feedback into actionable insights, helping product teams make informed decisions that improve product quality and consumer experience.
- Manage all phases of the footwear testing lifecycle, including test planning, participant recruitment, product distribution, data collection, analysis, reporting, and program management.
- Build and maintain strong relationships with creators, testers, and consumers to gather meaningful product feedback and performance insights.
- Partner daily with Development, Engineering, Design, and Marketing teams to evaluate footwear performance and recommend improvements.
- Analyze test results and consumer feedback to identify trends, opportunities, and performance concerns before production.
- Provide guidance on materials, components, and construction methods to help product teams achieve performance goals.
- Coordinate testing activities across global partners in Boston, Shanghai, and Italy while managing timelines, priorities, and prototype inventories.
- Conduct on-campus and field-based testing activities, interacting directly with consumers where they live, work, and play to capture authentic performance feedback.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Skills
Customer ServiceProgram Management
