- Location
- Hyatt Vacation Club at Highlands Inn, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Education
- High School
- Source
- Workday
Description
Hourly Rate: $23.47
Hourly Wage: $23.47
Shift: 1st; must be available to work weekends and holidays
Requirement: Valid driver’s license required
Position type: Full Time
RESPONSIBILITIES:
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency
- Supervise and inspect the cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
- Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
REQUIREMENTS:
- High School diploma or equivalent required
- Previous housekeeping experience preferred
- Previous supervisory responsibility preferred
- Flexibility in work hours, scheduled days; must be willing to work weekends and holidays
Site Specific Perk:
- Free On-Site Parking
- Uniform laundering, stipend for work shoes
- Complimentary meal and soft drink per shift
- Department celebrations
- Associate Appreciation Week
- Monthly associate recognition and reward programs
- Monthly cell phone stipend
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills
ComplianceLoss PreventionHousekeeping