Animal Control Officer

General Description

The purpose of this position is to ensure the health and safety of animals and residents by enforcing animal-related ordinances, rules, and regulations. This role operates under close supervision and follows established procedures.

Essential Duties and Responsibilities

The following functions represent the majority of time spent in this role. Management may assign additional related duties as necessary.

• Responds to animal complaints via phone or radio.
• Investigates reports of animal abuse; conducts interviews and gathers evidence for potential prosecution.
• Prepares reports, warrants, and summons; represents the City in court.
• Picks up and transports animals to the shelter or veterinary facilities.
• Enforces City ordinances, including but not limited to:
  • Cruelty to animals
  • Dangerous/vicious animals
  • Animal bites
• Appears and testifies in court for individuals contesting citations.
• Prepares detailed incident and investigative reports.
• Supports the department's mission by striving to meet expectations, goals, and objectives.
• Maintains efficiency and effectiveness in balancing and meeting the reasonable expectations of the public.

Minimum Qualifications

Education & Experience:

• High school diploma or GED required.
• No prior experience required.

Licenses & Certifications:

• Must possess a valid West Virginia Driver's License.

Knowledge, Skills, and Abilities

The City values employees who demonstrate the following core competencies aligned with our mission and goals:

• Accountability - Takes ownership of personal actions.
• Adaptability - Embraces and adjusts to change.
• Communication - Communicates clearly, concisely, and respectfully.
• Customer Service - Provides courteous and responsive service.
• Initiative - Takes proactive action to resolve issues.
• Judgment & Decision-Making - Makes sound, factual decisions.
• Professional Development - Seeks to improve skills and knowledge.
• Teamwork & Cooperation - Collaborates effectively with colleagues.

Salary & Benefits

The City of Charleston offers a comprehensive compensation and benefits package, including:

• Health, dental, vision, disability, and life insurance
• Participation in the Public Employees Retirement System (PERS)
• Optional 457 deferred compensation plan
• Generous paid leave (vacation and sick leave)

EEO: The City of Charleston provides equal employment opportunities (EEO) to all current employees and new applicants for employment without regard to sex, race, color, age, national origin, ancestry, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.