Business Process Coordinator I or II

Overview

These jobs are responsible for processing various financial and administrative transactions, including accounts payable, payroll, procurement, and travel reimbursements. Ensures that transactions comply with internal policies, regulatory requirements, and industry best practices. Maintains high standards for accuracy, timeliness, and data security.

 

The Business Process Coordinator I is an entry-level role responsible for processing front-end transactions, providing routine operational transaction support, and maintaining accurate records. The role requires strong attention to detail and the ability to follow established procedures to ensure smooth and efficient transaction processing.

The Business Process Coordinator II is a mid-level role responsible for processing complex transactions, resolving exceptions, and providing advanced operational support. This role applies independent judgment, supports process improvements, and serves as a resource to entry-level staff.

Responsibilities

Business Process Coordinator I

• Process and validate routine transactions with accuracy and efficiency.
• Provide routine operational support to units/departments by responding to transaction-related inquiries.
• Ensure all transactions comply with USU policies and regulatory requirements.
• Maintain accurate records and documentation for all processed transactions.
• Respond to internal inquiries regarding transaction status, policy clarification, and documentation requirements.
• Identify and escalate transaction discrepancies or exceptions to senior team members.
• Assist in the implementation of minor process improvements as directed.
• Provides exceptional service by addressing customer needs with accuracy and professionalism

Business Process Coordinator II

• Process and validate complex and high-impact transactions with accuracy and efficiency
• Resolve transaction discrepancies, exceptions, and escalated issues independently
• Provide advanced operational support and guidance to departments and internal stakeholders
• Ensure compliance with USU policies, regulatory requirements, and audit standards
• Maintain accurate and complete transaction records and supporting documentation
• Analyze transaction workflows to identify inefficiencies and recommend improvements
• Assist in training and mentoring Transaction Coordinator I staff
• Serve as a point of contact for more complex transaction-related inquiries
• Supports a high-quality customer experience through responsive, solution-oriented service

Qualifications

Minimum Qualifications:

• Business Process Coordinator I
  • One year of experience in data entry or transaction processing roles, preferably in a finance, accounting, or shared services environment.
• Business Process Coordinator II
  • Two years of experience in data entry or transaction processing roles, preferably in a finance, accounting, or shared services environment

Required Documents

Along with the online application, please attach:

Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV” 

Cover letter to be typed/pasted at the end of your application (iForm)

 

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $43,000, commensurate with experience plus excellent benefits

ADA

• Office Setting: Typically work in an office setting, either on campus, or remotely from home. The workspace is usually equipped with a computer, software tools, and other necessary resources.
• Schedule: Standard working hours are common, but flexibility may be required to meet project deadlines.
• Collaboration: Frequent collaboration with subject matter experts, educators, and other stakeholders is essential. This can involve meetings, brainstorming sessions, and feedback loops.
• Technology Use: Regular use office software (e.g., Excel, Outlook, ERP systems).
• Sitting and Standing: The role involves long periods of sitting and working at a computer. Ergonomic furniture and regular breaks are important to maintain comfort and health.
• Visual Strain: Prolonged screen time can lead to eye strain, so it's important to take regular breaks and use proper lighting.
• Minimal Physical Exertion: The job generally requires minimal physical exertion, but occasional lifting of materials or equipment may be necessary.
• Travel: There may be occasional travel to attend conferences, training sessions, or meetings with team members or customers.
• Compliance & Confidentiality: Must adhere to data security and confidentiality standards when handling sensitive financial and personnel data.
• Communication: Regular communication via phone, email, and video conferencing, requiring clear and effective verbal and written communication skills.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

 

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

 

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025–26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

 

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or [email protected]. 

 

*updated 07/2026

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

 

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

 

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

 

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

 

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

[email protected]

(435) 797-1266

 

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

 

U.S. Department of Education

Denver Regional Office

303-844-5695| [email protected]

 

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  [email protected]

 

*updated 08/2026