Sr Dir, CAPA and Deviations

Job Summary

Leads the global strategy, governance, and continuous improvement of CAPA, Nonconformance, and Deviation processes. Serves as the Global Process Owner responsible for establishing enterprise standards, driving consistent execution across sites and business units, and ensuring effective investigation, risk mitigation, and regulatory compliance.

Job Description

Key Responsibilities 

• Build and maintain the CAPA infrastructure, including process design, workflows, tools, and templates that support effective root cause investigation, action planning, and effectiveness verification 

• Own reporting and metrics across all three processes, providing visibility into volume, aging, closure performance, and recurrence, and surfacing systemic trends for escalation into management review 

• Define and lead the CAPA Review Board, setting its charter, membership, escalation criteria, and decision rights, and establish equivalent governance for Nonconformance and Deviation to ensure consistent disposition and escalation 

• Build organizational capability in investigation and CAPA execution, developing and delivering training and coaching so teams can identify true root cause and implement durable corrective actions 

Required Qualifications 

• Bachelor’s degree  

• Minimum of 8 years of experience in the functional area, including 5 years of management experience. 

• Expertise in CAPA, Nonconformance, Deviation, root cause analysis, and quality systems governance. 

• Experience leading enterprise-wide quality system processes and cross-functional initiatives in a global, multi-site environment. 

• Strong knowledge of applicable regulatory requirements and industry standards. 

• Proven leadership, influencing, analytical, and communication skills. 

• Ability to travel as required. 

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$203,000.00 - $305,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.