Assisted Living Manager

We're seeking an Assisted Living Manager to oversee the planning and implementing objectives, policies and procedures for resident care and programing in assisted living and memory support while maintaining exceptional service, regulatory compliance, resident dignity, and effective staff leadership.

This is a full-time, onsite, salaried position.

ESSENTIAL FUNCTIONS 

• Leads planning and implementation of therapeutic programs and environment to maximize resident wellness in Assisted Living and Memory Support.
  • Oversee and leads the Creating My Possibilities (CMP) program and culture.
  • Provide initial and ongoing training on CMP to the community, across the continuum, with a goal of engaging residents using a strength-based creative approach.
  • Responsible for the planning, scheduling and implementation of the CARES EssentiaAlz and CMP programs.
  • Has a presence in all-staff meetings to maintain CMP awareness.
• Directly supervise the Assisted Living and Memory Support CNA’s in their daily duties with a dotted line to the DON or their designee for clinical oversight.
• Conduct person-centered interview process with residents and family members to design service plans around unique interests, needs and strengths of each individual. Maintain relationships and open communication with family members, cultivating family connection and support through conversation, virtual or in-person care conferences, and virtual or in-person family programs.
• Contributes to selection, supervision, and performance management of Assisted Living/Memory Support CNA’s, including performance reviews, recognition, and corrective action.
• Responsible for Assisted Living and Memory Support administrative operations, including but not limited to budgetary matters and collaboration with housekeeping, culinary and building services. Promotes a culture of safety and risk management activities.
• Partner with the clinical nurse management team for clinical operations, including but not limited to infection control, documentation, falls management, skin management, nutrition, incontinence management, psychotropic medication management, elopement protocol and medication administration.
• Works in conjunction with clinical nurse managers and interdisciplinary team to ensure that Federal, State, and local regulations, and Mather policies and procedures, are implemented and Leads Assisted Living and Memory Support in licensing and survey preparedness and processes.
• Coordinate with Director of Repriorment Services and/or Wellness Resource Nurse to transition residents from Independent Living to the Life Assist the Life Centre interdisciplinary management team in continuation of CMP content for residents transitioning from AL to SN setting.
• Collaborate with the DON or designee in the management of staffing and scheduling in Assisted Living and Memory Support.
• Works with the clinical nurse management team to ensure that employees receive initial onboarding, including required dementia training, and ongoing training. Ensures that orientation and ongoing competencies are complete and routinely reviewed.
• Provide for professional growth and development of staff through identification of needs, development of and participation in individual training plans, and encouragement of formal continuing education efforts. Provide training and lead by example for employees in various roles within AL setting (CNAs, nursing, programming, art therapy, culinary, housekeeping, etc.) to engage residents with dementia using strengths-based creative approach.
• Support community and social connections in Assisted Living neighborhood in collaboration with Resident Engagement.
• Support a dynamic Quality Assurance Performance Improvement (QAPI) program for the Life Centre that effectively identifies problem areas (i.e. infection control, weight loss etc.) and provides tracking and trending of issues through effective resolution. Conduct frequent CMP audits.
• Participates in Life Centre weekend schedule to provide leadership coverage.
• Engages in emergency preparedness planning and drills for Assisted Living and Memory Support and participates in community-wide activities.
• Uses a customer -focused approach to problem solving, goal setting and management philosophy.
• Maintains a courteous and professional manner through interactions with others.
• Communicates with residents and families in a timely manner.
• Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality requirements.
• Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity.
• Responsible for protecting and advocating for resident rights.
• Participates in service plan meetings.
• Demonstrates understanding of and commitment to the company Mission, Vision, and and Values.
• Create exceptional experiences for internal and external customers in every interaction.
• Operates efficiently within established parameters to maximize available resources.
• Participates in sales and promotion of the community.
• Incorporates fiscal responsibility through the provision of efficient, safe and cost-effective practices in the delivery of care.
• Responsible for covering shifts as a staff nurse, when required.
• Monitors and evaluates staffing ratios and patterns in accordance with needs for nursing care and services.
• Participates in orientation of new employees.
• Increases personal growth and development through formal and informal education programs.
• Facilitates teamwork between functional departments to promote effective operations.
• Participates in employee wellness opportunities and creates opportunities for team members to participate.
• Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

• Minimum 2 years’ experience with long-term care, assisted living and memory support.
• Therapeutic background with Alzheimer and dementia.
• Effective skills in leadership and collaborating with interdisciplinary team.
• Excellent communication, documentation and presentation skills.
• Knowledgeable of related Federal and State nursing regulations.
• Able to problem solve and set goals with resident and customer- focused approach.
• CPR/AED certification.

• Bachelor’s degree in a health care.
• Dementia Practitioner Certification a plus (will support obtaining certification).
• Experience coordinating early to mid-stage Alzheimer’s programs, providing family/caregiver support, providing resources, leading psychoeducation experiences, transitions assessment and counseling, and support groups.
• Strong experience collaborating and leading within Interdisciplinary team, bringing together diverse roles into aligned vision.
• Excellent time management, organizational, and documentation
• Excellent communication and public speaking skills including empathic and engaging family interviews, transitions planning and counseling, communication with various stakeholders/diverse roles within long term care and psychoeducation/in-services.