Transportation Supervisor

On Lok PACE

We are a non-profit committed to our participants.

Dedicated to The Care of Elders:

PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible.

Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career!

POSITION SUMMARY: Under the direction and supervision of Program Managers, the Transportation Supervisor
is responsible for ensuring that Transportation requests and driving schedules are
implemented. The Transportation Supervisor is also responsible for managing the day-today
operations of the transportation department including fleet maintenance, staffing and
training.

DUTIES / RESPONSIBILITIES:
1. Develops, assigns and ensures the coordination and implementation of daily schedules for all drivers including,
but not limited to, vehicle assignments, meal and supply deliveries, and participant pick-ups and routes.
2. Provides oversight and ensures that the transportation department is in compliance with the department's
operations manual, van maintenance schedules, On Lok policies and procedures, and State and PACE
regulations.
3. Ensures delivery of quality services to internal and external customers through adherence to policies and
procedures which includes maintaining participant safety standards. Serves as liaison between IDT and the
transportation staff for communicating information about participant statuses.
4. Functions as a primary driver when needed to ensure adequate and availability of transportation services,
including vacation/leave coverage, periods of staffing shortages and/or low census. Required to manage increase
in work demands with census growth and program operational changes.
5. Ensures that all staff are appropriately trained per required PACE and ADHC guidelines. Identifies and
coordinates training needs of new and existing staff.
6. In partnership with the Transportation Manager and the regional Program Managers, the Transportation
Supervisor performs supervisory duties including employee relations and performance management.
7. Works with the regional Program Managers on staffing and budgetary issues.
8. All other reasonably related duties as assigned.

QUALIFICATIONS (knowledge, skills, abilities):
1. Valid California driver's license in good standing is required.
2. Ability to operate all vehicles of On Lok, has some mechanical ability, and understands a maintenance program
for vehicles.
3. Minimum one-year supervisory experience in transportation-related operations preferably in the health care field.
4. Minimum one-year experience working with the geriatric population.
5. Flexibility and creativity; gets along well with frail elderly people and exercises mature judgment.
6. Can demonstrate problem solving abilities and implementation of a systematic scheduling/routing change plan.
7. Computer literate with MS Office including Outlook, Word, Excel, etc.
8. Ability to lift up to 100 pounds is required.

On Lok's Employee Benefits include (eligible for any position for 20 hr/wk or more):

• Medical, Dental, and Vision coverage
• Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
• Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
• Pet Insurance and additional discounts
• Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment ([email protected]).