- Location
- Remote - Philippines · Philippines
- Workplace
- Remote
- Type
- Full-time
- Department
- IT
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
ABOUT AVID
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.
To learn how Avid powers greater creators or for more information, visit www.avid.com.
ABOUT THE ROLE
Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams.
This position will be based in the Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work remotely within the standard operating hours of the US, East Coast (UTC −04:00).
The applicant will be responsible for updating and maintaining the documentation for Avid Sibelius, Avid Pro Tools, and related products. Therefore, experience with Sibelius and Pro Tools is considered highly valuable / almost mandatory. That said, this is a Technical Writing position, and any applicant must demonstrate the ability to create this kind of content.
- For examples, see https://kb.avid.com/pkb/articles/en_US/User_Guide/Pro-Tools-Documentation
- For examples, see https://kb.avid.com/pkb/articles/en_US/Knowledge/Sibelius-Documentation-All
RESPONSIBILITIES AND DUTIES
Produce user-focused materials that clearly describe the operation of Avid software
Produce administrator-focused installation and system configuration manuals that focus on deeper, more technical concepts and processes
Follow existing processes for updating documentation and tracking changes for the lifetime of the assigned product
QUALIFICATIONS & SKILLS
Fluent speaking, reading, and writing in English (all documentation is written in English)
Must possess STRONG organizational skills. Applicant must be able to manage multiple, simultaneous products/projects and deliver under deadlines with minimal supervision
Familiarity with Avid Pro Tools (v2024.10 or later)
Familiarity with music notation software and possess the ability to read musical scores
Technical writing experience
Familiarity with Windows, macOS, iOS, and Android
ADDITIONAL DESIRED SKILLS & QUALIFICATIONS
B.S or B.A in engineering or technical communications with sufficient relevant work experience
2+ years of experience as a technical writer
Experience with MadCap Flare / MadCap Central
Familiarity with creating content in Markdown
Domain knowledge in audio recording, music production, and post-production workflows
Experience with other Avid products. Including, but not limited to Avid Media Composer and Avid NEXIS
Familiarity with Adobe systems such as Adobe Photoshop and Adobe Illustrator
What to look forward to?
Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
Remote work model offering flexibility to balance work and life.
Access to development programs with strong support and mentoring to help you grow and advance within the company.
Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.
Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#LI-Remote #LI-NR1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
