Apprentice - Enterprise Operations

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition (A maximum of 2 Unique value prepositions that would make this role exciting)
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We are looking for a highly motivated, analytical, and resourceful Apprentice who can support FCB’s growth.
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You bring your real self to work, and you live our values - trust, teamwork, and accountability.
Job Details
Position Title: Apprentice
Role Type: In-Office
Job Location: Bangalore
About the Team:
The Enterprise Operations team at First Citizen India, Bangalore is responsible for managing operational readiness and fulfilment for Deposit & Payment operations, Loan Operations, Client advisory services (KYC & Onboarding) and Fraud prevention operations. We are committed to providing precise operational guidance and support to enhance our client’s global banking experience. We are a dynamic group looking to continuously improve the customer experience of our services by meeting and anticipating the client's needs. Great Team spirit, customer centricity and Continuous Improvement (CI) mindset are key elements you need, to fit in the team. Impact (Job Summary/Why this Role Matters)
The Enterprise operations function is looking for apprentices to support the Deposit operations, Loan Operations, Client Advisory Services & KYC and Fraud prevention operations.
Key Deliverables (Duties and Responsibilities)
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Handle BAU responsibilities as an individual contributor in addition to supporting team deliverables.
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Demonstrate strong problem-solving skills using creative thinking.
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Ensuring self and teamwork within established procedures, processes and/or regulatory guidelines.

and Qualification (Functional and Technical Skills)
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Excellent written and spoken communications skills
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Strong financial/Operational knowledge
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Ability to deliver 100% quality work
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Efficient and well organized, able to work under tight deadlines
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Outstanding attention to detail, accuracy, and ability to multitask
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Ability to work in a team environment and coordinating with various stakeholders
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Proven capability to work independently without handholding & exercising sound judgment/initiative
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2025, 2026 graduates without any prior work experience
Leadership Qualities (For People Leaders)
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Not Applicable
Relationships & Collaboration
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Reports to: Manager/Sr Manager
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Partners: Cross-functional teams/leaders.
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Leads: NA

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.