Relocation Coordinator, Temporary (6 months) Bethesda, MD

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

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Working at Enterprise  

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey. 

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

Implement and execute relocation services for residents at properties being redeveloped in Baltimore, MD and Virginia.

Job Description

• Coordinate all phases of resident relocation for rehabilitation, redevelopment, and acquisition projects in compliance with URA requirements.
• Conduct resident interviews and needs assessments to identify household composition, accessibility requirements, language needs, and special accommodations.
• Prepare, issue, and track required URA notices, including General Information Notices (GIN), Notices of Eligibility, Notices of Non-Displacement, 120-Day Notices, 90-Day Notices, and 30-Day Move Notices, as applicable.
• Maintain accurate resident case files and documentation to support compliance with federal, state, and local funding requirements.
• Explain relocation rights, benefits, and available housing options to residents in a clear and compassionate manner.
• Coordinate with property management, real estate development teams, contractors, housing authorities, and third-party relocation consultants to ensure relocation activities align with construction schedules and project milestones.
• Assist residents in locating comparable replacement housing and coordinate inspections, transportation, accessibility accommodations, and other relocation services as needed.
• Coordinate moving services, utility transfers, temporary housing, storage, and other relocation-related logistics.
• Process relocation claims and reimbursement requests while maintaining detailed financial tracking and supporting documentation.
• Monitor relocation schedules, resident move status, and project timelines to ensure deadlines are met.
• Prepare reports, relocation matrices, compliance logs, and project updates for internal leadership, funding agencies, and regulatory audits.
• Assist with resident meetings, public outreach, and community engagement activities by preparing informational materials and responding to resident questions.
• Coordinate interpretation and translation services to ensure meaningful access for residents with Limited English Proficiency (LEP).
• Identify and escalate resident concerns, grievances, or complex relocation issues to management for resolution.
• Support compliance reviews, audits, and monitoring visits by organizing documentation and responding to information requests.
• Other duties as assigned.

Supervisory Responsibilities:

• None.

ESSENTIAL SKILLS, EXPERIENCE AND TALENTS:

• High School Diploma or G.E.D.
• Experience with the Uniform Relocation Assistance (URA), affordable housing, property management, community development, or federally funded housing programs preferred.
• Knowledge of HUD regulations, Fair Housing, Section 104(d), and other applicable housing regulations is desirable.
• Strong organizational, communication, and case management skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite and case management or project tracking systems.
• Bilingual skills are preferred in communities with diverse resident populations.
• Experience working with special needs populations including seniors, people with disabilities, and low- income populations.
• Ability to work with culturally diverse populations.
• Ability to work independently and under own initiative.
• Proficient working knowledge of and ability to advocate, organize, problem solve, and provide results for the elderly and people with disabilities.

REQUIREMENTS:

• Possess and maintain a valid State driver’s license.
• Possess and maintain timely and reliable transportation.
• Ability to travel throughout entire portfolio as needed.

Salary Transparency

• You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.

• Enterprise pay range for this position is $30.00/hour to $35.00/hour. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.