Customer Support Representative - French Speaker | Porto, Portugal

New opening: Customer Support Representative, Porto, Portugal. French speakers encouraged to apply.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

Details:

• Work model: Hybrid

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Get in touch by applying - we're moving on this one at a steady pace.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.