Branch Manager

Company Overview

Lebanon Federal Credit Union is a financial cooperative driven to enrich our community's lives.  We are dedicated and connected to our community and committed to excellence in member service and product offerings.  We strive to strike a balance between the needs of the individual member, membership, and our employees.  

Job Summary

LFCU is looking for an enthusiastic, positive, friendly, and high-energy person to be a Branch Manager at our Annville location. Guide and manage branch offices in providing quality service to new and existing members in loan applications, account transactions, and new accounts. Lead staff by exemplifying Core Values. Solve problems within established policies and guidelines.

Responsibilities and Duties:

• Primary responsibility is to handle Home Equity, and Mortgage for the office.
• Actively seek to increase both individual and business memberships.
• Maintain highly motivated, well-trained staff, maintaining effective employee relations.
• Apply and evaluate policies and procedures set for the branch. Ensure that the branch complies with credit union regulations and procedures, and federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
• Evaluate the job performance of branch office staff to ensure quality of work and service to members. Schedule and cross-train adequately to ensure effective branch succession and operation.
• Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities to sell products.
• Adheres to all policies and procedures set forth by the Credit Union.
• Maintains communication between the branch and management by preparing reports to monitor branch activity, including number of transactions, volume, teller errors, loan volume, product sales, new accounts, and other activity as requested.
• Hold monthly staff meetings to discuss areas needing improvement, changes in procedures, new developments, or services and to present general information and training.
• Keep Vice President of Branch Operations informed of the department’s activities, needs, and problems.
• Ensure that all information and transactions regarding credit union members are kept confidential.
• Ensures that proper controls are exercised over the vault, ordering, and counting money for the branch and verifying daily vault settlement.
• Conducts daily/weekly audits of ATM, Vault Cash and Cash Dispensers (Schneider Drive). Assists Assistant Branch Manager and Head Teller in monthly surprise audits of all teller drawers and reviews all bait money monthly.

Qualifications and Skills

• Bachelor's degree in business management or 3-5 years' experience in a financial institution.
• Must possess leadership and supervisory skills that foster a team-oriented environment through effective bidirectional communication.
• Must possess strong problem-solving skills.
• Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
• Ability to prioritize and manage multifunctional tasks.

Benefits and Perks

• Benefits for full-time employees at LFCU include paid holidays, paid time off, health insurance, dental insurance, vision insurance, paid short-term and long-term disability insurance, paid life insurance, 401k program with employer match, and an employee loan discount.