- Location
- R155-Belgrade, Serbia
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Source
- Workday
Description
About You – experience, education, skills, and accomplishments
Bachelor’s Degree or equivalent working experience
Proficient level of English language
5 years of relevant working experience with a proven track record in managing customer relationships and achieving sales targets
Proficient level of Excel
It would be great if you also have . . .
Salesforce working experience
Previous experience in academic context
Previous experience working with different stakeholders
What will you be doing in this role?
Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
Provide sales planning and contribute to the development and execution of comprehensive sales strategies.
Create, update, and analyze detailed reports on subscription activities, contract status, and renewal performance metrics.
Continuously enhance knowledge about product offerings and market trends to improve sales effectiveness.
Drive the achievement of sales and renewal targets.
Provide regular updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
Utilize and optimize all sales tools and technologies to enhance sales processes and outcomes.
Coordinate with account team to give updates on where renewals are at and what help is needed.
About the Team
The team is responsible for account renewal within A&G space in Clarivate.
Benefits
Holidays: 25 days paid leave per annum
Private Health Insurance
Paid Lunch
My Learning Platform
Monthly bonus
Fit Pass
Life Insurance
Accident Insurance
Company bicycles for rent free of charge
Hours of Work
This is a permanent contract.
The working hours for this role would be two days per week from 9:00 AM to 5:00 PM, while the remaining three days a week would follow a more flexible schedule, ideally from 12:00 PM to 8:00 PM.
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
#LI-Hybrid
Please note that only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
