Account Clerk 1

The primary purpose of the Account Clerk 1 classification is to perform administrative and general accounting work, to process financial documentation, and to maintain financial records for the agency.

Review, retrieve, and process documents (e.g., support payments, court orders, cases, etc.).  Create and identify court orders to establish Non-IVD and IVD cases.  Adjust, correct, and maintain accounts and ledgers.  Update case information and review audits for calculated arrearage.  Adjust and consolidate payment histories.  Release payments, pull checks, stop payments, and void and disburse escrow funds to clients.  Request manual checks and maintain spreadsheets for checks.  Perform financial corrections for processed payment errors.  Research adjustments, payments posted, and various problems.  Input confidential information and provide safety practices when performing data entry and while tracking and identifying case information in the agency's computer system.  Answer routine telephone inquiries from clients, attorneys, employers, etc.  Maintain records of bank deposits, mailings, letters, and reports
 
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

High School diploma or GED with two (2) years of customer service and/or general office experience; or any equivalent combination of training and experience.

 

Supervisory Responsibilities
None required.